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Please go to this link. Enter the exact product number of your GoGear. The site will show you all software that you can download associated with that model.
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Use Windows Media Player to transfer songs - the programs on the installation CD are not used for transferring - they are only used for repairing the occasional malfucntion
My old computer crashed with the installation software. I have
misplaced the original disk. Is there any way I can download the
software so that I may additional music to mp3 playe
Try a soft reset by pressing and holding [VOL+] & [POWER]
whenever this happens, then try powering up again.
If this doesn't work, it could be corrupt firmware. Run the Philips Device Manager software (on the product CD). Select the Restore / Repair option and follow the on-screen prompts.
This will format the player and re-flash the firmware.
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