Question about Hotpoint HSS25GFP Side by Side Refrigerator

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No water from door. I've taken the water line loose from the siloniod water will flow when activated. but will not come out at the door.

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At the bottom of the freezer door ( remove the kick plate ) , there will be a water line . Follow this line , about 6 " to a connector . Push in on the white ring and pull out the line , at the same time . Activate the water dispensor pad and see if water flows from the line under the refrig . If it does , then the line in the door is frozen . Either raise the freezer temp for several days , so the line in the door will thaw , or , I have heard using an air tank will blow the ice out of the line in the door . If no water comes from the line under the refrig , while activating the pad , then , the water tank inside the refrig section , behind the crispers , is frozen . If the door line is frozen , pt # WR49X10173 , is a dispensor heater kit , with instruction , to keep the door line thawed .

Posted on Nov 11, 2009

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