1. Remove All HP files that were installed before 'fatal error' using 'Printer Util.exe' or similiar file available in HP CD.
2. Install software 'Dial-A-fix'. (Dial-a-fix is a collection of 'known fixes' that have been compiledover the past year that really knock out some serious Windows problems....)
http://www.download3k.com/DownloadLink1-Dial-a-fix.html
3. Run the 'Dial-a-fix.exe' Software and select 'Fix Windows Installer' & 'Empty Temp Folder' options and click 'Go' button.
4. Restart your computer, run the HP CD, you should have no problem. (don't connect the printer/device until the HP Setup prompts you to)
Select from the list below
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Resolving 'Missing MSIEXEC.EXE File is Linked to Missing Export: MSI.DLL.222' Error Message During Installation of the HP Director Software
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Resolving 'Scanner not supported' or 'Unsupported operating system' Error Messages
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Resolving Image Zone Install Error 1402, 1406, 1714, 1904, 1935, 2203, or Unknown Error
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Error 'The System Cannot Find the File Specified' While Attempting to Install the HP Photo & Imaging Software in Windows 98, 98se, or Me
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'Cannot Install This Hardware - The Required Section Was Not Found in the INF' Error Message in Windows XP
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'Error Install Failure' Message for the hpznfx01.exe Software Module Displays on the Computer When Installing HP Image Zone
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The message 'Fatal error during installation' or 'Error Install Failure' Occurs When Installing HP Image Zone
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A 'Fatal Error' or 'Error_Install_Failure' Error Message Displays on the Computer When Installing the Image Zone Software
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The Error Message 'Error_Install_Failure' or 'Fatal Error' Occurs when Installing Image Zone Software
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'Cannot Install This Hardware - The Required Section Was Not Found in the INF' Error Message in Windows XP
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'Scanner could not be initialized' Message Displays in Mac OS X when the All-in-One Software is Installed
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Mac OS: Software Driver Install Causes Error, "Interface Lib Get Component Resource Could not be Found"
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