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I found out that mine cannot print if there is a "dot" or specifically, "." in the file name. It will start flashing red light as if there is a paper jam. I renamed the file and the problem is resolved. Hope this is helpful.
go to the bluetooth utility on either your phone or your PC select the pogo printer and remove it. once you have done this. search for the printer again and use the pairing code 6-0-0-0 which will reconnect up correctly hope this helps
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