Cyclone will not spin

There could be an obstruction somewhere. Start from the brush bar and work your way back trying to determine where it is.

It could be that your cyclone needs to be replaced. Depending on how the unit was cleaned (the cyclone in particular). Some people who service these machines wash the cyclone with out completely dismantling it, they just fill it with water and shake stuff out of it. This can cause debris inside the cyclone to become lodged causing clogs. If after checking for clogs and if your changeover valve is working (the piece that moves back and forth on the side of the machine when you pull the handle back to vacuum carpets) and the machine is in the upright posistion and the hose doesn't work, then you probably have a cyclone problem.

If you need any help feel free to contact me.

Tim
TheVacCenter.com

Here are some things you can check.First you need to see if the problem is with the suction or agitation.If the suction on the hose for using the attachments is low you either need new filters a new cyclone(they are not cleanable) or it is clogged.To check for a clogg remove the cyclone and turn on the vacuum cleaner.you can put your hand over the suction side of the handle tub and feel if it has suction there.Reinstall the cyclone and again check the hose.If it is the same you don't likley have a suction problem you have an agitation problem.The 2 belts on the DC07 are part of the clutch and when they are strectched to a certain point (3-5years) the clutch needs to be replaced.you can check the clutch by turning on the vacuum cleaner and applying slight pressure downward on the front of the vacuum head.If the vacuum makes a loud ratcheting noise or you can stop the brush from turning the problem is most likely the clutch.One last thing is to make sure the bottom plate is on correctly I often see a misaligned bottom plate and the brush dosen't hit the carpet so it dosen't pick up.  www.sewvac.com

Are the brushes in the base of the vacuum spinning? You wont get much suction from the base of the hoover if the brush bar isn't working?

Lie the vacuum on it's side and turn it on. If the brushes aren't spinning then your belt has either come off or broken. I suspect this is the cause of your problem.

With the vacuum plugged in and running, make sure the brush is spinning and that the brushes on it and long enough that they brush against your hand (or in real terms your carpet). If it is not spinning, replace the brush roll. This will also drastically increase the cleaning ability of it since the new roll will spin faster and the longer brushes will agitate your carpet better.



Let me know if you need more help,
chis

believe it or not i would use a long paint brush with a opened bin linner,, to collect all the dust,,,

you can wash your blue filter in plain water and leave to dry as u would pots n pans on the side,,

when u have cleaned the area around the cyclone.. close your eyes and blow into the cyclone.. then use another large hoover to remove access dust and rubbish that was in the cyclone,

hope this helps reguards lee.

If the filters have been washed and installed back in instantly there wont be any suction. Check the top filters have been cleaned thoroughly and also check inspection tubes/hose and dust channels to check for a clog. Also check the sole plate / bottom of where the beater bar as there may be a clog somewhere.

your filter is dead. fit new cyclone filter

Hi, I have an upright DC03, brilliant machine. Mine wouldn't **** and had the following symptoms;
- it sucked ok from the top hole where the canister joins the unit - with the canister the dust didn't spin aroun inside the canister like it normally does and there was no **** at the hose end or brush end. - with the top of the canister attached (the cyclone) but not the bottom it sucked through the cyclone - the small valve on top of the cyclone unit was sucking heaps
this indicated to me the machine was sucking through the cyclone unit but when the canister was put on it was blocked - hence the tremendous sucking through the valve on the top of the cyclone. As far as I could see the cyclone wasn't blocked so I poked some wire down the tube inside the machine that runs from the bottom of the unit (where the hose sits) up to the bottom hole where the canister joins. 
The DC03 has 2 holes where the canister attaches, it seems like it sucks air through the top hole, through the cyclone and through the lower hole sucks the dust up this inner tube into the canister. Check that tube, shine a torch from the top hole and you should be able to see the light at the bottom. Make sure you clear it completely. 
Mine was very very blocked. I kept poking and removing dust until I could see light at through the tube. Works fine now.
Hopefully this helps someone as it took me awhile to work it out. 
Good luck

I had the same issue. Got on the phone with Dyson. THe vacuum has a safety feature where if the motor gets too hot it cuts off. You have to leave it for 45 minutes or so and then it will work again. There is an underlying issue though. My problem was the black gasket thats in the debris bin shifted, probably from when emptying i pushed it on something. The black gasket should actually hang off the bottom like a skirt and the 2 groves should fit in on the groves of the gray mechanism. This seal is what provides 100% suction. Because of this..my vaccumm has been accumulating pet hair by the belt which i hear alot of people talking about and especially in the filter area. This is because I broke the seal by not having the gasket in place properly and it wasnt sucking 100%. They are sending me a complete new cyclone unit which has the debris catcher as well as she said its probably so caked up with debris it will never work again 100%. no questions asked they are sending it to me free of charge.

So if you remove the clear cyclinder debris catch thing all you will have is the purple cyclone on top and on the bottom is the black rubber gasket....