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Posted on Nov 08, 2009
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RAM slot not working

I have recently tried to increase the RAM in my 6720s but have now found out that one of the two slots does not appear to be working ie computer won't re-boot with just that slot in use or it does not recognise the additional RAM in that slot. How easy/costly is this to be repaired please?

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Re-soldering a memory slot can be costly. It takes specialized equipment to solder this component and it has to be done right. If you tested the same stick in the two different slots and it fails to boot when the stick is in that one slot, then you have correctly identified a bad memory slot. To be cost efficient, it is propbably beter to change out the main board. There are however companies out there that will repair motherboards regardless of the problem, prices range widely for the standard repair plus parts plus shipping. E-Bay has several companies that advertise these types of repairs.

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Assuming the header reads correctly, HP-Compaq 6720, there are only 2 RAM slots and it's possible you've overloaded the memory slots. Although a computer may technically accommodate a certain amount of memory, what many people don't know is that the maximum memory allotment is based on 64bit systems. Since most machines (well over 90% of personal use computers) are 32bit systems, they will never be able to MAX out their RAM memory. Your machine may show up to 2GB MAX of RAM but without running a 64bit system, 1GB may well be the most you can run. If you've got 2 1GB sticks of memory, it makes sense that only 1 slot is being read while the other is being ignored. Hope this clarifies your predicament. Best of luck.
Greg

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I am having the EXACT same issue on 3 Compaq/HP 6720s. Both machines have been reimaged to WIN 7 32bit Pro. Both machines will only accept 3GB RAM.
2GB bottom slot, original 1GB top slot.
With 4GB you get the BSOD.

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Nealadri Sengupta

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  • Posted on Jan 03, 2010

SOURCE: blue screen with 4gb, OK with 3gb of RAM on 6720s

A 32bit OS and Processor is able to Identify and work with upto 3GB of memory.
That may be the cause of the issue
Even if any computer has more then 3gb of ram it will showup only upto 3gb.
if you install 4gb or more then also it will not show up.

.........and second reason, may the ram that you are using are not identical or one of them is not working properly.
Check the specifications of the ram and also try using one a time.

Thanks and Regards

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Earlier 2 slots of ram of total 6gb recognised but now only one ram of 2gb recognised

The only cause for this change is either one RAM chip has failed or the slot has failed. Should be easy to find the bad item since RAM comes in 2 and 4GB sizes. The 4GB chip/slot is the problem. Put any GB chip into the slot and see if the total increases. If yes, the 4GB chip is bad. If not, the slot is bad.
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I'm finally found my system info can some tell me how much memory Im running on 512.00mb ? :(

you have a 512 mb card in the ram slot which gives you an effective ram of around 480 mb
it is random memory and is a storage space which the cpu uses to move data around while it does it's job
if you want to increase the ram then there should be a spare ram card slot next to the one you have so you can install another ram card of exactly the same value to double the ram memory
in some instances ( like game playing ) it can increase the speed of the computer
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Asus a8jc memory slot

sounds to me that the memory your putting slot b is damaged if the amount of memory doesn't increase when you insert it. have you tried swapping them around or using another ram stick.

I too always buy matching ram, ie 2 or 4 sticks exactly the same, improves stability if nothing else...
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New memory, the board just beeps

First of all that board supports DDR400 (PC3200) so why did you get PC2100 chips?

Anyway, do a bare minimum test (only MB, CPU, RAM & PSU connected, nothing else). Remove all the RAM and test each one individually. Properly insert one into the first RAM slot and test by booting until the POST RAM test is finished. Shutdown and repeat the test with the same RAM module in slot 2 and keep repeating this for every slot. If successful in every slot, mark that module as working then try the other RAM modules using the same procedure.

  • As soon as you find one that doesn't fully pass the POST test, mark it as faulty.
  • If some pass in one slot but not another, then mark it as faulty.
  • If they all fail to pass on a specific slot, mark that slot as faulty and don't use it (you can use electrical tape to cover the slot for future reference).

Once you've finished the bare minimum test, try 2 RAM modules this time (use only the modules that you found to be working from the above tests). Mix and match the RAM modules & then try 3 together and even 4 (if you found all of them to be working fine).

Finally once you're satisfied you've found the modules that work properly, boot with memtest and test the RAM for any problems. If they all seem to work fine individually, boot them individually and test with memtest to determine which ones are actually faulty.
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Need a manual for an HP Compaq dc5100 pc

Really? It should be in Slot 1. (DIMM 1)
A Processor reads Slot 1 first.

http://h18000.www1.hp.com/products/quickspecs/12145_na/12145_na.HTML

http://images.search.yahoo.com/images/view?back=http%3A%2F%2Fsearch.yahoo.com%2Fsearch%3Fei%3DUTF-8%26p%3DHP%2BCompaq%2Bdc5100&w=160&h=120&imgurl=www.bing.com%2Fimages%2Fsearch%3Fq%3DHP%2BCompaq%2Bdc5100%26id%3D31AB48C49864E0586ACBE43C91C8A90B5517029C%23focal%3D0e9e115518bbca8a6cb3876be5fca118%26amp%3Bfurl%3Dhttp%253a%252f%252ffarm3.staticflickr.com%252f2223%252f2386577295_768b047fea_z.jpg&size=&name=search&rcurl=http%3A%2F%2Fwww.bing.com%2Fimages%2Fsearch%3Fq%3DHP%2BCompaq%2Bdc5100%26id%3D31AB48C49864E0586ACBE43C91C8A90B5517029C%23focal%3D0e9e115518bbca8a6cb3876be5fca118%26amp%3Bfurl%3Dhttp%253a%252f%252ffarm3.staticflickr.com%252f2223%252f2386577295_768b047fea_z.jpg&rurl=http%3A%2F%2Fwww.bing.com%2Fimages%2Fsearch%3Fq%3DHP%2BCompaq%2Bdc5100%26id%3D31AB48C49864E0586ACBE43C91C8A90B5517029C%23focal%3D0e9e115518bbca8a6cb3876be5fca118%26amp%3Bfurl%3Dhttp%253a%252f%252ffarm3.staticflickr.com%252f2223%252f2386577295_768b047fea_z.jpg&p=HP+Compaq+dc5100&type=&no=2&tt=115&oid=http%3A%2F%2Fts3.mm.bing.net%2Fimages%2Fthumbnail.aspx%3Fq%3D4788283556430266%26id%3Dcdd071ddf643fd3563a54323e0328aeb&***=HP+Compaq+dc5100+20080404081+%7C+Flickr+-+Photo+Sharing%21&sigr=16pkmjpub&sigi=16irimlt9&sigb=11q4rp0eh&fr=moz35

http://www.ebay.com/itm/HP-COMPAQ-DC5100-SOCKET-775-MOTHERBOARD-376570-001WITH-PENTIUM-4-2-8-GHZ-CPU-/320920013390?pt=Motherboards&hash=item4ab852ca4e


Scroll down to the larger photos of the motherboard.

Notice how the one Black ram memory slot is closer to the Processor?
That is Slot 1.

Keep the ram memory in the same color of ram memory slots.

Note*
IF you have the SAME ram memory modules ('Stick') in the Black slots, you will be running the ram memory in a dual channel configuration.

Same thing for the white ram memory slots.

Most generally the ram memory 'sticks' are bought from the same manufacturer, so as to guarantee they are indeed the same.

Same 'speed' (Frequency rate, actually)
Same voltage used
Same ram timings
Same chip configuration

Having the two LIKE ram memory modules installed in a dual channel configuration, allows them to team up on the task at hand.

Purported to speed up the ram memory functions greatly.
Up to 30 percent.

This has found out to be bullsticks.
The actual increase is more like 1 to 2 percent.
Nothing to write home to Mom about.

(Tom's Hardware used MANY different motherboards, ram memory, processors, and associated hardware, and tested different ram memory.
All came to the same conclusion. 1 to 2 percent increase.
Why do gamers use dual channel configuration?
1 to 2 percent increase. EVERY little bit helps)

I using a dual channel configuration for your motherboard, two LIKE ram memory modules are installed in Slots 1 and 3, (Black)

Have four LIKE ram memory modules? They go in Slots 2 and 4.
(White)

Regards,
joecoolvette
0helpful
1answer

Ram slots problems

Are you sure it's the slot and not the ram? Try switching the ram to isolate which memory chip is bad. You can start by using on ram and one slot, then booting and if it's ok, move it to the next slot and boot. Once you've tested that one memory chip, do the same thing with the other memory chip. More than likely you've got a bad memory chip.

Try switching the ram in each slot. If switching them around does not solve the problem and your slot is truely bad, you will have to replace the motherboard or increase the size of the ram in the slot that works.
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RK549AA-ABA SR2170NX problem: i think my second slot for ram is no good. i'm supposed to be able to install 2 gb max . I bought 1gb ram to install in slot # 2 but it doesn't work. can i install...

Is the 1Gb RAM you purchase the same make and speed as the original? If not, they may not be compatible with each other or the new RAM module may be faulty.
Try removing the RAM from slot 1 and insert the new 1Gb RAM module in slot and boot up your laptop to test the new 1GB RAM module.
Installing a single 2Gb RAM module should work.
.
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Blue screen with 4gb, OK with 3gb of RAM on 6720s laptop Using windows 7 (32 bit) there are 2x slots, but the top slot seems only capable of recognising 1gb of RAM without giving the blue screen at startup...

A 32bit OS and Processor is able to Identify and work with upto 3GB of memory.
That may be the cause of the issue
Even if any computer has more then 3gb of ram it will showup only upto 3gb.
if you install 4gb or more then also it will not show up.

.........and second reason, may the ram that you are using are not identical or one of them is not working properly.
Check the specifications of the ram and also try using one a time.

Thanks and Regards
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Dell Latitude D600 - RAM not recognized

One of the DIMMS might be incompatible or faulry.
Put one DIMM in at a time to determine which is not working.
If they both work separately then it appears they are incompatible together. Try to get the DIMMs from the same manufacturer, with the same specs.
Not finding what you are looking for?

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