Using the instructions below try Cleanup first, if that doesn't work... (if you have a backup of all your music on your computer), try the format option
This is from Creative's website:
Zen V Plus and Zen V
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.
2. Press and hold the Play button while powering on your player.
3. When the player displays the Creative logo, release the Play button.
It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All)
Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot
Reboots the device.
Message Edited by Jason-CL on 09-11-2006 12:02 PM
Forum Administrator
Creative Labs
I had the same problem, I have creative zen v plus 2GB and it was not detected by my pc with Win XP SP3. Connect the player, if you have already install the software go to device manager and find creative v plus , right click on it and uninstall it. Disconnect the player and go to windows media player 11, connect the player again and right click on Sync and choose Refresh Devices. Your problem will be solve!
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i have the same problem ><
when ever I open the media Explorer , it say it's not connected !!
.
ITS AN CREATIVE ZEN. AVI
This hasnt worked for me. I have new firmware and all the software from creative.
none of it will accept that i have it plugged in.
When i connected to pc my zen v plus not detected my pc.suggest me to solve the probled
GK sivakkumar
I have the same problem and wonder if it could be a virus. How do I check for this if the device is not even recognized?
how to download songs to zen v plus
my creative zen v plus is not detected by my pc when connected, all the time I get firmware error.
my pc not detected my zen v plus
gk sivakkumar
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