This error code means the Scanner is not installed. The reason for this code could be a bad or diconnected interface cable, or corrupt system software. Check the cables for connectivity. If the problem persists, it will probably require a call to Xerox service. 800-821-2797
Error 016-311 xerox workcentre
SOURCE: Xerox WorkCentre M128 - 016 - 782
There is an error in the in the server password or a template setting.
Here is the documentation. Pretty straight forward
Login to the Server was not possible during Scan to Server file transfer.
Initial Action
Refer to BSD 16.1.
Power OFF/ON
Procedure
Set the login name and password in the destination server.
Set the attributes of the Job Template file correctly.
From a client PC, set the same account as the above as a resource using CW.
Initial Action
Refer to BSD 16.1. Procedure
Set the login name and password in the destination server.9,624 views
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