Ive got a canon powershot a560. I recored a 15 minute video and took some photos. The photos have transfered to the pc but the video wont budge. It cant be copied. Ive tried using the advanced settings on the camera and scanner wizard and tried to manually copy it over but it still wont work.

Play back the photos one at a time and press the garbage can button each time then press erase

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use Canon ZoomBrowser or any other photo cataloging program.

Use a separate card reader to transfer the video to a folder you create on your desktop. Try using Quicktime to open it.

You should be able to find the software here. Canon A560 Powershot Downloads
Just choose your operating system, find the software you need, and download.

You will nearly always run into problems trying to download very large file (such as that 10 minute video) using the download cord that came with your camera. But please see this article, as it describes the use of an inexpensive card reader as a much easier, faster, and less error prone way to download your photos, and especially videos. In fact there are several important reasons discussed in the article for using a card reader vice downloading from the camera. USB Card readers are also very inexpensive these day, with cost virtually not an issue.

Please don't take this as a sales pitch as it's not, but please see the following blog article, as it describes the use of an inexpensive card reader as a much easier, faster, and less error prone way to download your photos AND videos. In fact there are several important reasons discussed in the article for using a card reader vice downloading from the camera. USB Card readers are also very inexpensive these day, with cost virtually not an issue:
http://camerarepair.blogspot.com/2009/01/how-do-i-download-photos-or-pictures.html

1.May be files are hidden
2.if photoes in camera try to transfer it to the Memory card and then connect it to the pc


if helps rate me

change your batteries our contact your customer care

As a solution I highly recommend that you forego the old cable to the camera route, and instead consider a card reader to download your photos to your computer. Card readers are very inexpensive, much much faster downloading photos from the camera, do not use the camera's batteries during download, and are much less prone to file corruption of the photos during the download.

You place the camera's card in the reader, and your computer sees it as a hard drive. You simply copy/paste or drag/drop your photos onto your hard drive. For all of these reasons, most professional photographers utilize card readers exclusively. Really, you'll save yourself a lot of headache. Here are some examples from Amazon. Also, don't be fooled by the cost. some of the cheap ones work just fine. Go by the reviews. Also make sure you get a reader that is stated capable of reading your card (particularly if you have an SDHC card):

http://www.amazon.com/s/qid=1232260593/ref=sr_st?keywords=sd+card+reader&rs=172282&page=1&rh=n%3A172282%2Ck%3Asd+card+reader&sort=acrelevancerank

For international readers, here's another source for card readers (free international shipping too :-)

http://www.dealextreme.com/products.dx/category.300

Well it took me over an hour to figure this one out. Loathingly I loaded the Canon software onto my computer. Then instead of using the card reader in my hard drive I used the USB cable that came with the camera. I downloaded the movie onto my hard drive through the USB cable and PRESTO, it played perfectly on my computer with no problem. Hope that helps.