Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum Logo
Posted on Nov 07, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Where can I find a dyson service center. my dyson

Where can I find a dyson service center. my dyson is not picking up dirt well at all.

1 Answer

Samyfam

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Dyson Master 379 Answers
  • Posted on Dec 01, 2009
Samyfam
Dyson Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Aug 11, 2009
Answers
379
Questions
1
Helped
207733
Points
1164

On the side of the machine somewhere should be the telephone number for the Dyson Helpline.

Give them a call and they'll point you in the right direction.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

We bought the Dyson DC66 a few weeks ago and all of a sudden it will not pick up dog hair or clean the carpets properly

The filters probably need cleaning. The filters on new Dysons block very quickly initially because of how much they pick up. Youll probably remember the feelings of astonishment and shame at how much dirt was picked up on first use. I know I was
0helpful
1answer

Dyson ball 24 not picking up dirt

Hi Dorothy, it's Jack at Dyson.

If your DC24 doesn't seem to be picking up as well as it should be, and you've already tried washing the filters, it's likely that your machine has a blockage. To locate and remove any obstructions, please take a look at the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/check-suction


If you still feel your machine isn't working correctly after following the Support guide, our experts will be happy to talk you through some further troubleshooting checks. You can reach our freephone customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com
0helpful
1answer

Dyson DC25 is barely picking up, but what it is picking up is not going into the cannister,

Your problem is posted in the wrong category, so probably no-one reading here (Telescopes and Binoculars etc) will have the solution.

I do know that Dyson maintains Tech Advice lines worldwide. Look here

http://www.dyson.com/


select your region, then look for a Tech Advice number you can ring
0helpful
1answer

My dc01 upright does not pick up dirt as well as when I first used it (new) after many years of faithful service. I regularly disassemble barrel and wash it and clean turbine head and clean filters. Does...

Hi there,

Sorry to hear of your problem with your DC01. Although it sounds as if you've already checked your machine over quite thoroughly, you might find it helpful to visit the Support section of our website to ensure you've covered everything:

http://www.dyson.co.uk/support/help.asp?article=1919&product=DC01-SY-STD

Unfortunately, we are no longer able to supply spare parts, or carry out service or repairs for DC01 and DC02 machines.

However, as the owner of a DC01, you can receive £100 off selected Dyson Ball™ vacuum cleaners, or £70 off selected other Dyson vacuums. We'll also collect and recycle your old machine.

If you have any questions about this offer or would like to discuss this further, please call 0800 954 0153.

Kind regards,

Jack
Dyson Customer Service
0helpful
1answer

My dyson 14 does not **** up dirt anymore

if you have not done so, replace the belt, part# 902514-01. you can buy it at Sears Website or Service Center.
0helpful
1answer

DYSON IS JUST 6 MO OLD AND IS NOT PICKING UP DIRT AS IT SHOULD. WHAT SHOULD I DO

Hi its Darran at Dyson.

Firstly check that the pre filter has been cleaned. this should be washed at least once every 6 months, more often if you use your machine regularly.

It would also be worth following the full blockage procedure as outlined in the user guide or in the Support section on our website at www.dyson.com.

If you are still experiencing difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service
0helpful
1answer
0helpful
1answer

My dyson cyclone assembly will not spin when it picks up dirt.

http://geeksquad.fixya.com/ThreadView.aspx?prdid=34171&thid=680773
My dyson cyclone assembly will not spin when it...
Posted by littleladysc on Jun 18, 2008
I have 2 dyson dc07. The cyclone assembly will not spin when dirt is picked up, but when I change them out the vacuum is fine, so I know it is the cyclone assembly. Any suggestions? Thanks!


Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Dyson DC07 Bagless Upright Cyclonic Vacuum.

It sounds to me that you may have a clog but when you said you changed them out the vacuum is fine, so a couple of things, if the vacuum is still under a factory warranty of 1 or 2 years the cyclone assm still would be under a factory warranty. If it is over the 1 or 2 years then you would have to replace the cyclone assm but you may want to check with the Dyson Factory Tech Support / customer Service line as per the problem, and they can ship you the part from the factory or to check with your local vacuum cleaner dealer in your area and they may have one in stock or they can order one for you. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.dyson.com/
Dyson Inc. 600 W. Chicago Suite 275 Chicago, Illinois 60610
Customer Service 1-866-693-9766 [email protected]
http://www.a-1vacuum.com/ 1-800-657-1874 Customer Service
Thanks, Don the Vac Man
Go Ahead. Use Us.


Not finding what you are looking for?

590 views

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Sean Wright
Sean Wright

Level 3 Expert

2045 Answers

xxxxxx xxx

Level 3 Expert

5117 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...