Kenmore Elite 45986 Front Load Washer Logo
Posted on Nov 06, 2009
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F21 code on every load. cleaned out drain hose

F21 code on every load. cleaned out drain hose and wall drain works fine. water will drain every once in awhile after pushing stop twice.

  • bsadowl9 Jan 06, 2010

    Is there suppose to be a white plastic ball in the tub drain hose of the kenmore front load washer?

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  • Master 5,911 Answers
  • Posted on Nov 06, 2009
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"F21" is a Long Drain error code. This indicates that you have an obstruction somewhere in the drainage system. In most cases, this means you probably have a clog in the drain pump. The following link explains:

http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

You may have something getting caught in the pump impeller and slowing it down. Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris can commonly clog in this area as well causing the drain cycle to fail.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.

NOTE: The "SUDS" error can also commonly occur with the F21 error code as this is can be generated when air is sensed in the drainage system.
If the door won't open it could be jammed due to the program being interrupted.

If you have questions about this repair, or require additional assistance, please let me know. I hope this helps you.

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What's F-21

This error code F21 signifies a drain problem and usually caused by a blocked drain filter. Check to make sure that the drain hose is free from obstructions then remove the three screws securing the bottom front panel to the cabinet then pull the panel down and off the cabinet. You may prop up the bottom front edge of the machine with a 4X4 block of wood or cushion the top rear edge and lean it against the wall for easy access and removal of the screws.

Once the bottom front panel is off, you'll find the drain filter knob. Turn the knob counterclockwise to remove and clean the filter. You may need to lay a towel under the filter to catch residual water before removing it. Manually drain the water, by gravity, from the tub if significant amount of water is still present by placing the end of the drain hose as low as possible into a basin or bucket.

Click on the link below if cleaning the drain filter doesn't solve the problem.

Troubleshooting Error Code F02/F21 on Kenmore Elite and Whirlpool Duet Front Load Washers
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My whirpool duet front loader and when my washer get to the last 2 minutes it Flases F. What is this and how do I fix it???

This is a fault code but the F flashes alternately with a number or another character depending on the model of the machine to indicate the fault code number. Since the fault happened at the last two minutes of the cycle, it is likely associated with a drain problem and the fault code is likely F02 or F21 depending on the machine's model.

Remove the three screws attaching the lower front access panel to the cabinet then pull the panel down and off the cabinet. You can prop up the bottom front edge of the washer or cushion and lean it against the wall to access and remove the screws more easily. Once the panel is off, you'll find a knob which is the drain filter. Turn the knob counterclockwise to remove the filter and clean it. You may need to lay a towel under the filter to catch residual water before removing it. Manually drain the water, by gravity, from the tub if significant amount of water is still present by placing the end of the drain hose as low as possible into a basin or bucket.

Click on the link below if cleaning the drain filter doesn't solve the problem.

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I have a Kenmore HE2Plus - it is 6 years old. All of a sudden two days ago I got up to a load of laundry not done, full of water and the code F21. We have gone through most all of your suggestions. At...

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Machine not working (whirlpool duet fron load) error code f21

This error code indicates that drain times are longer than expected. This could be a problem with one of the washer parts including the drain pump itself, how the drain hose enters the stand pipe, or maybe something is stuck somewhere in the drain system and is preventing the water from flowing properly.

Make sure the drain hose is not kinked or clogged. Straighten the hose for adequate water flow. Remove any blockage from the drain hose, drainpipe or utility sink. Use the U-shaped drain hose form on the drain hose, and secure the drain hose.

Remove the three screws that hold the lower access panel in place. Here you will find the pump and the all important sump clean out, or as we like to call it, the coin catcher.
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What does F21 mean on the digital screen?

Hi

Error F21 means F21 error means that the drain time has exceeded 8 minutes; this will turn off the water valves. Error code SD means LONG DRAIN. This error appears when the drain time exceeds 8 minutes and the water valves turn off. After 4 minutes the "Sd" error will be displayed, and then 4 minutes later the F21 error code will be displayed. Press PAUSE/CANCEL two times to clear the display. Please Check the drain hose and make sure it is not plugged or kinked. If the drain hose if fine then unplug the washer and check the electrical connections at the pump and make sure the pump is running. Check the drain pump filter for foreign objects. To access the drain pump and filter remove the front kick panel and trace the drain hose to the bottom of the washer, drain pump would be located there. If you are not able to access it, then replace the back panel as well. Plug in washer or reconnect power. If the issue is still not resolved then you would need to replace the drain pump.
Hope this helps... Please post back if you need more information.


Daniel
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Keeps on coding F21 - we have adjusted the hose several times but still seems to be giving us problems

Hi

Error F21 means F21 error means that the drain time has exceeded 8 minutes; this will turn off the water valves. Error code SD means LONG DRAIN. This error appears when the drain time exceeds 8 minutes and the water valves turn off. After 4 minutes the "Sd" error will be displayed, and then 4 minutes later the F21 error code will be displayed. Press PAUSE/CANCEL two times to clear the display. Please Check the drain hose and make sure it is not plugged or kinked. If the drain hose if fine then unplug the washer and check the electrical connections at the pump and make sure the pump is running. Check the drain pump filter for foreign objects. To access the drain pump and filter remove the front kick panel and trace the drain hose to the bottom of the washer, drain pump would be located there. If you are not able to access it, then replace the back panel as well. Plug in washer or reconnect power. If the issue is still not resolved then you would need to replace the drain pump.
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Daniel
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CODE F-21 NOT SPINNING THE WATER OUT when it comes to the rinse cycle . IT MAKES A CLICK SOUND AND STOPS . THEN IT SHOWS CODE F-21

The machine is not spinning the water out because there's a problem with the drain system as the error code indicates. Either the drain hose is clogged or kinked, the pump filter is blocked, the pump impeller is blocked or damaged or the pump itself is not working at all. The click sound may due to a blocked pump impeller.

Disconnect power and the three screws attaching the lower front access panel to the cabinet then pull the panel down and off the cabinet. You can prop up the bottom front edge of the washer or cushion and lean it against the wall to access and remove the screws more easily.

Once the panel is off, remove the filter from the pump housing by turning the knob counterclockwise. Clean the filter from any debris that prevents water from draining out properly. Click on the link below for further troubleshooting should the cleaning of the filter does not resolve the problem.

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1helpful
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I have a whirlpool front load washing machine model WFW8300SW00

Hay Crab.
what I have found is that the washer thinks it is not pumping out .. if your drain pump is clearly removing the all the water in a good time... then the problem is your pressure switch...it is telling the computer that it still has water in the machine...

replace the pressure switch and it will solve your f21 error.

It is a round unit on the right hand side on top...with a tube and wires going to it...let me know if it helps
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