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Dave
Dave Posted on Nov 05, 2009
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I have a Whirlpool side-by-side refrigerator, model gc1shaxmb00. Recently, a clicking noise started from the back of the fridge. The clicks would last for a minute or two, then stop. This would happen 3 or 4 times a day. The fridge is working just fine, except for one thing. When the clicking occurs, the water dispenser sputters when dispensing. If either door is opened, the clicking stops and the water dispenses normally. This has been going on for over a week and now the clicking is constant. I unplugged the fridge and examined the components in back of the device. When I plugged it back in, I was able to isolate the clicking to main control board. Again, the clicking is now constant, but the fridge is operational other than the water dispenser. Is replacing the main control board my only option? It is a very expensive part.

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  • Dave Nov 05, 2009

    Thanks for the info on checking the actuator switches. I assume you mean the water dispenser actuator on the front of the unit?



    I didn't see the pictoral link for some reason. Could you post it again?

  • Dave Nov 05, 2009

    Thanks for the diagram. It looks like I should be removing the front cover assembly to get access to the dispenser parts. However, I don't see how to remove the cover assembly without breaking it (which is how I usually go about it).



    Can you explain how to remove the cover?



    Thanks!

  • Dave Nov 05, 2009

    Figured out how to remove the assembly. Disregard my previous request.

  • Dave Nov 05, 2009

    I checked the switches on the dispenser and they seem OK.



    As a test, I disconnected all of the leads from the dispenser controller board. When I plugged the fridge back in, the clicking started, but lasted only 30 seconds before stopping completely.



    I then connected just one of the leads at the dispenser board. When I plugged the fridge in, the clicking was constant, except when the door was opened. I tried this test with a couple of other individual leads at the dispenser board with the same results.



    I then disconnected all dispenser leads again. When I plugged the fridge back in, the clicking stopped after 30 seconds. I decided to leave it for awhile. About a minute later, the clicking started again. I could see the condenser fan trying to start, but the blades just rocked back and forth instead of fully spinning. Like it couldn't totally get going.



    Am I back to a probable main control board issue?

  • Dave Nov 05, 2009

    Thanks very much for the info.

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  • Posted on Nov 05, 2009
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HI. This will be an issue that concerns the main power control board. There are multiple damaged components located on this board. You have stated that you observed weak fan rotation, during your inspection of a particular fan motor. This is a strong indication of a failed main power control board. I recommend to replace this damaged main power control board. Once replaced, the unit will operate properly.

Part number for this damaged board will be 8206668

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  • Master 1,304 Answers
  • Posted on Nov 05, 2009
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With this particular board any burn, would be obvious, the clicking sounds like the realy on the board, since your getting sputtering of the water during the clicking, and it shuts off when the door is open,
i would check the the acctuator switches, it sounds to me like they are sticky, and causing intermitten contact,
i am including a pictoral link, it will show you how to dismantle the unit like a pro, and if you find any sticky switches, you can order right there too
hopes this helps save you a lilltle bit

ALWAYS UNPLUG THE UNIT WHEN WORKING ON THIS

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