HP Photosmart 3310 All in One, picking up two pieces of paper, miss printing whole pages - just failed alignment test - Where can I get device documentation for details?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Your printer might have opening area for clearing paper jams, also on that area there are some rounded parts that do actual picking-up of paper. Clean those parts with some non-agresive cleaning agent and try again.
I have had the same problem on and off for over a year. Recently it got so bad the printer would not print more than one sheet without going into "Paper Jam" mode with no actual apparent paper jam. I found this video ( http://www.youtube.com/watch?v=Qs-Lyw5xXLg ) on YouTube explaining what to do for a similar model to the 3310. The video is very professionally done and was very thorough. I checked all the areas the video suggests and found that my problem was a tiny scrap of paper that was stuck to the right of where the printer carriage parks. 3310 works like a champ once again (still an ink hog though :(
OK Christina, did the whole magnet page come out without any missing tear outs or pieces? You probably have a stuck piece of sticky paper in your feed or rollers. Look in your manual for clearing paper jams and examine your rollers while your at it from stray pieces of paper.
go to the back of your hp photosmart printer and there is a small compartment.
open it up and there will be a piece of paper there pull it out and your paper tray should go back in.
Does it still print on plain paper? Check to see if you are missing one or more labels as they may have come off and onto a roller or other part. I've found that label sheets with any labels removed prior to printing are always prone to loosing labels in the process of traveling through the printer.
More than likely, there's paper stuck in there somewhere. It's causing something not to move right, and then the carriage is getting **** on whatever part isn't moving right.
Turn the printer off, and then lay it out on a table. Take whatever panels you can off, or open them. Go through the paper path like a fine-pick-comb and find that piece of paper.
Try running antispyware and virus program to eliminate this, housecall is online, thorough and free. It removes it too. Try and see if updating the actual drivers help off HP website. Check settings to see if it is not accidentally set to only print test page or to work offline or similar, uncheck tabs if they are.
×