Apple 15" PowerBook G4 Aluminum 1.67 GHz LCD Display (p/n 1002587) (661-3749 1002587) Mac Notebook Logo
Posted on Jan 04, 2008
Answered by a Fixya Expert

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Apple laptop screen malfunction

What should appear black appears red on my whole screen. When i slightly press on the back of the screen on a specific area (mid-upper left), the problem disappears. Any idea what the cause is and how i could fix it permanently ? thx!

  • 2 more comments 
  • roby_ny Jan 22, 2008

    all is well when i hook it to an external monitor or beamer. Yes it could be that my laptop fell. 

  • roby_ny Jan 31, 2008

    cool thx, i'll try that.

  • roby_ny Feb 01, 2008

    dear firesine, Thank you very much for this warning.


    Before i go out and buy the new "air" series apple laptop to replace this one maybe you have an opinion on that model ?
    do you think it is just a marketing gimmick or a good machine ?
    will i get similar problems with the screen eventually ?
    have a nice day

  • Anonymous Mar 26, 2008

    Same thing just had new screen put on and dropped it!

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4 Answers

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  • Expert 502 Answers
  • Posted on Jan 04, 2009
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Usually intermittent problems that appear or disappear when pressing the screen indicate that the screen needs to be replaced. As much as I would like to be able to tell you a quickfix that will solve the problem (other than putting in a distance piece that will uphold the pressure permantly). The reason is that the flexcable that leads the signals into the actual LCD panel came loose. It is not a solderable connection that on that can otherwise be repaired. I work for a <a rel='nofollow' href=http://www.portatronics.com>Laptop Repair NYC</a> and if a solution popped up for removing this problem without having to replace the screen, we'd be very interested.

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  • Contributor 9 Answers
  • Posted on Jan 30, 2008
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Take off your lower two screws on the front of the screen with a very small allen wrench.  then, CAREFULLY pry the back cover off.   you'll see a ribbon connector with yellow (mine was anyway) tape holding it to the screen (more or less the area you were describing).  try removing the tape and playing with the conector (with the compuer ON- it won't do anything bad. you can just retape it with something thin and strong.  I used packing tape when I replaced my screen.

  • Anonymous Feb 02, 2008

    Considering many negative things were posted about what I posted I am taking this opportunity to defend myself:



    In my previous statement I said nothing to the likes of these terms which "fire sine" has implied I did:

    99cent store

    butter knife



    My allen key worked fine, but you go out and buy a yourself a complete torx set so you can feel good about yourself. Considering the fact that these screws are hexagonal, there is no reason why either type of tool would not provide adequate results.  If a tool does not strip a fastner, and interlocks well I think anyone with any common sense would say it works just fine.   We're talking about 1/16" aluminum on a computer here not the Pratt n Whitney engines on an F-16.



    If you have the computer open (at all) when it is turned on, I believe it is common sense not anything metal with your hands or any metal tools (especially a pcb array).  I think this falls under the ''Only take my advice if you are NOT a complete idiot'' section.



    This area of the LCD does not experience any significant temperature fluctuations, and most 'household' tapes will suffice. Apple uses kapton which apparently can stop WWIII, so go ahead, take your powerbook in so they can charge you $300 because they will use their special tape.  Remember, this IS the tape that has already failed once.....



    In regards to 'grounding' yourself, You cannot truly be 'grounded' by touching your computer's metal case (which is what most people suggest), as it is not connected to any other ground to which it could transfer electrons.  Leaving the DC power connector plugged in would provide a ground but also current--defeating the purpose.  Besides, if you only wiggle the PLASTIC insulated wires and PLASTIC tape  there's no need to be grounded.



    The video connector does not carry a high voltage or current, simply signal, power to the LCD is provided by a 2-pin plug at the bottom.  I did not say "yeah, go ahead pull off the connector and play with the shiny metal parts, stick it in your mouth" I said wiggle it.  This insulated connector may just be loose and need to be reattached.  If the video connector coming loose would lead to logic board failure, I would hope that Apple would use a better method of attachment than 'special tape'.  


    In regards to the severing of antennas, maybe I understated the CAREFULLY part of removing the cover.  Any wire should not be cut/ripped off.  Again, follow my advice if you're not a complete idiot.



    I was simply trying to inform someone of my opinion about how easily fixable this could be.  If the connector is loose in my personal opinion I do not believe it warrants taking the computer to an apple store, waiting 2-4 weeks, and paying hundreds of dollars for some loose tape.

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  • Expert 382 Answers
  • Posted on Jan 08, 2008
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Does this happen when you adjust the screen angle as well? Has the computer ever been dropped? Have you connected an external monitor via the rear video out port to see if the video card sends the similar anomaly?

Keep me posted.

  • 1 more comment 
  • Anonymous Jan 23, 2008

    youve already cut me sort by locking the rating. Sorry bud. 800-MY-APPLE.

  • Anonymous Feb 01, 2008

    Its Torx not allan, and the yellow tape is kapton, and you didnt inform him he ma have to ground himself, and theres a chance of electrocution because of the pcb array on that TFT display. That is why I will not take part in the site. Everyday clowns think they can just repair computers with butter knives and allan wrenches. "Something thin and strong"? The KAPTON "yellow" tape is used because it withstands high temperture  and heavily reduces chances of ESD. PLay with the connector while it's on,......go ahead, and make sure you have a friend there to call 911..... SOunds like a trained pro......the connector is the LVDS cable. Go ahead and wiggle on that, it runs to the 2 most expensive components in the computer. The LOGICBOARD and LCD DISPLAY, not to mention, youre more likely to sever the bluetooth and airport antennas by following those instructions.




    This is the very reason i've asked for my account and membership to be deleted. When all is said and done,and youre done playing with connectors, on a $1500 computer, with tools from the 99cent store, bring it to an actually technician.


    Apple Certified Technician-NYC

  • Anonymous Feb 01, 2008

    The air is a nice piece of machine, but it is actually geared to the consumer market, for users that will pay almost 2k for a laptop because its the lightest, and not the fastest or most powerful. If you use your machine on the go, travel alot and the bulk of your work load is internet and emails, then yes, but if you utilize external firewire hard drives, intend on doing any kind of editting of audio, video, or still images/graphics, you will not be pleased in the long run. The macbook air, though is impressive on many fronts, is also, slower ( 1.6 ghz DP-which is not too much faster than your 3 yr old powerbook, ), has a hard drive with half the capacity, has no robust firewire ports, and only has 1 speaker-so youre getting mono sound unless you use headphones. If youre gonna lay that kind of money down, go macbook pro or, black macbook, if you dont need a possible expansion port or firewire 800.

    Apologies for any and all typos, I get excited sometimes when I see people misinform others. Anyone suggesting that someone else trained or not, start attempting to manipulate internal computer parts, while it is on or tethered to a live outlet, should not be in a position to "inform " others as they pose a risk to themselves and others. Any case, if any laptop is dropped. do not be surprised if it behaves abnormally. As with most things, it will treat you how you treat it.

    Apple is good at making and developing realistic products, but Apple is also good at creating markets for consumers out there with the budgets to support those markets. Know what you intend to use the machine for, then find the right machine with the right specs.


    Your Favorite Apple Certified Tech,
    anymore questions? I'm right here at the bench.

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  • Expert 163 Answers
  • Posted on Mar 10, 2008
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Not to step in on an argument but the output side of a laptop inverter can be up to 1.5KV.. (or 1500 Volts AC).. Milliamps in current generally but they can shock you.. (Wont curl your hair for the most part).. Just a wake up if you handle incorrectley. Am Waiting for a customer to spill liquids in one of the new Air units so I can take apart and get my fingers into.. (Or Drop or worse).. Weve repaired a few of the New Black/Macbooks/Video as well as the whites and repaired more than too many of the old G-4 Ibook problems.. Will keep an eye out on these Now Hot-box Intel Models.. Failures are Inevetible in my opinion.

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I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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If iPhone won't turn on, or the display freezes or doesn't respond
  1. Press and hold the Home button for at least six seconds, until the application you were using quits.
  2. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
  3. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears

More resets:
Try This:
1. Remove Sim Card
2. Hold in 'Home' button and 'On/Off' button together until Apple logo appears
3. Replace Sim Card
4. Hold in 'Home' button and 'On/Off' button together until normal phone screen appears.


Also, Try this:
1.) Shut down the iPhone 3G.
2.) Start up iTunes
3.) Hold down HOME button on the iPhone 3G
4.) While keeping the HOME button depressed, plug in the Sync cable
5.) A message will pop up to ask if you want to reset.
6.) Just click YES and the reset process should start.


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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Download the latest iTunes to your computer and reset the iPhone. Then re-sync it.

Reset


To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds. During this time, a red "power off" slider may appear and the screen may go black, but do not release Sleep/Wake and Home buttons until the Apple logo appears.

If iPhone won't turn on, or the display freezes or doesn't respond

  1. Press and hold the Home button for at least six seconds, until the application you were using quits.
  2. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
  3. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears


More resets:

Try This:
1. Remove Sim Card
2. Hold in 'Home' button and 'On/Off' button together until Apple logo appears
3. Replace Sim Card
4. Hold in 'Home' button and 'On/Off' button together until normal phone screen appears.


Also, Try this:
1.) Shut down the iPhone 3G.
2.) Start up iTunes
3.) Hold down HOME button on the iPhone 3G
4.) While keeping the HOME button depressed, plug in the Sync cable
5.) A message will pop up to ask if you want to reset.
6.) Just click YES and the reset process should start.


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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Lcd

try rsetting the iPhone:


Download the latest iTunes to your computer and reset the iPhone. Then re-sync it.
Reset

To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds. During this time, a red "power off" slider may appear and the screen may go black, but do not release Sleep/Wake and Home buttons until the Apple logo appears.
If iPhone won't turn on, or the display freezes or doesn't respond
  1. Press and hold the Home button for at least six seconds, until the application you were using quits.
  2. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
  3. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears

More resets:
Try This:
1. Remove Sim Card
2. Hold in 'Home' button and 'On/Off' button together until Apple logo appears
3. Replace Sim Card
4. Hold in 'Home' button and 'On/Off' button together until normal phone screen appears.


Also, Try this:
1.) Shut down the iPhone 3G.
2.) Start up iTunes
3.) Hold down HOME button on the iPhone 3G
4.) While keeping the HOME button depressed, plug in the Sync cable
5.) A message will pop up to ask if you want to reset.
6.) Just click YES and the reset process should start.


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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