We have a Xerox Workcentre Pro575; it has an error that says drum life warning; we replaced the drum with another drum that we know works, but the error stays on. What else can this error mean

Hi, I have a solution to your problem click on the link below which will direct you to a step-by-step guide to fix your problem!
Xerox Workcentre 123 128 Reset Drum Life Free

this code is for drum cartridge.replace it with a new one. the life of xerox drum cartridge is low

find the box that the drum came in. There should be directions to reset the drum light enclosed. Or go to www.xerox.com , then look under support and drivers. Good luck !

"Drum Warning" error indicates that the drum is running out. I think you can still print or make copies, but it will not last long and will run out very soon, at that time, you have to replace the Drum.

Hope this helps.

Good Luck.

Thanks for using FixYa.

Well, since the drum is a consumable, most of the copies is running life span counter. When the drum reached the life span, the message will pop out. Well, if the print out still ok, just ignore it.

Check to see if when he reset the fax reverted back to receive only as a default.

1. Press [Menu] (the Up arrow key), and press [3], [1], [0], then press [1].
2. Select the Answer Mode:
   • Press [1] to select Auto answer, then skip to step 3.
   • Press [2] to select Manual answer, the press [Stop] to return to the Standby mode.
3. If you select the Auto answer feature, use the numeric keypad to enter the number of times (must be 2 digits, 01-10) the phone must ring before the machine answers, then press [Enter].
   
   NOTE: When the machine is set to Auto answer and the set number of rings occurs, the machine answers with a fax signal tone and enters the Auto Receive mode.
   
   
4. Press [Stop] to return to the Standby mode.

J2 means the life of the drum has expired.
If replacing the drum does not fix it let me know.
J2 means the drum has met it's 18,000 page life.

J2 means your drum needs to be replaced. The life of the drum is expired.

NOTE: Perform the following procedure to reset the Drum Cartridge counter after you replace the Drum Cartridge. Do not perform this procedure at any other time. From the Standby Mode, press the [Menu] (up arrow) button, then press [5], [2], [0], [4]. The screen will display: Change drum. Yes No Press [1], then press [Enter]. The screen will display: Completed. Press [Stop] to return to the Standby Mode. These directions were found on the Xerox website, and worked for me.