Brother DCP-350C InkJet Printer Logo
Posted on Nov 04, 2009

Unable to clean head 46 fault not resolved by switching off and on

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  • Contributor 13 Answers
  • Posted on Jan 25, 2010
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Joined: Jan 19, 2010
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Unable to Clean or Machine Error 46 means your purge counter is already full. Please refer below for the instructions on troubleshooting your machine.
1. To enter MAINTENANCE Mode: Press MENU, MONO START, 4X on ARROW UP. (within 2 seconds).
2. Using arrow up button look for the following:
a. 8 then press SET or OK
b. 0 then press SET or OK
3. Using MONO START, just press it until the word "PURGE XXXXX" comes out.
4. Using arrow up button look for the following:
a. 2 then press SET or OK
b. 7 then press SET or OK
a. 8 then press SET or OK
b. 3 then press SET or OK
This is to reset the purge counter. Then press stop
5. Using arrow up button look for the following:
a. 0 then press SET or OK
b. 1 then press SET or OK (To reset unit)
a. 9 then press SET or OK
b. 9 then press SET or OK (To exit Maintenance mode)

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0helpful
1answer

Hi I have Brother dcp 350 printer. I have the error 46 unable to print/clean i cant get the printer back to normal functions. I have change the inks (all) and I am still get the same error message 46....

The messages unable to print, unable to clean, unable 36, error 46 and error 32 are all print head errors.

1. Remove all the ink cartridges from the machine
2. Clean the contacts on the cartridges as well as inside the machine itself with a small amount of warm water or alcohol on a cotton swab until no ink comes off on the swab.

Note: if any of the other cartridges are low, empty, leaking or bulging replace them

3. Then turn off the machine and unplug it for 70 seconds
4. Plug it back it and wait for the insert cartridges message
5. Insert the cartridges and check to see if the problem is still there. If it is it means the print head has failed and in order to fix this the print head inside the printer needs to be replaced. The print head is the part of the printer that puts ink from the cartridges onto the page

Unfortunately this can sometimes cost more to replace then the machine itself.
0helpful
1answer

I am facing the problem of clean unable 46 and clean unable Af please give me solution

The error message "Clean Unable 46" is an indication that the machines ink absorbers are full or almost full. The ink absorbers hold liquid and dried ink after it has been purged from the print head. These absorbers can control enough ink for the expected life of the machine.

There is a possibility that this message may have occurred in error. Upgrading the firmware of the Brother machine may resolve the issue. Follow the procedure below to determine if a firmware update is required:
-if the display screen is displaying an error message, press the STOP/EXIT key to change the LCD to the main screen.
-press the # and * key at the same time. The first 2 characters on the top row will determine the ROM version.

If the ROM version is OE or greater (example: OF, OG, OH, etc), the firmware does NOT need to be upgraded. If the ROM version is OA, OB, OC or OD, follow the procedure on this link to upgrade the firmware.

If the message "Clean Unable 46" continues to appear on the display the Brother machine after completing the firmware upgrade and your machine is within warranty (even if it's not under warranty you have to do the same thing), you have to take it to a Brother Authorized Service Center. http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/002600/000059/faq002659_000.html?reg=us&c=us&lang=en&prod=mfc290c_all&Cat=11
0helpful
1answer

Error code 46 -- Display indicates "Unable to clean 46"

The error message "Print Unable 46" is an indication that the machines ink absorbers are almost full. The ink absorbers hold liquid and dried ink after it has been purged from the print head. These absorbers can control enough ink for the expected life of the machine.

There is a possibility that this message may have occurred in error. Upgrading the firmware of the Brother machine may resolve the issue. Follow the procedure below to determine if a firmware update is required:
-if the display screen is displaying an error message, press the STOP/EXIT key to change the LCD to the main screen.
-press the # and * key at the same time. The first 2 characters on the top row will determine the ROM version.

If the ROM version is OE or greater (example: OF, OG, OH, etc), the firmware does NOT need to be upgraded. If the ROM version is OA, OB, OC or OD, follow the procedure on this link to upgrade the firmware.

If the message "Print Unable 46" continues to appear on the display the Brother machine after completing the firmware upgrade and your machine is within warranty (even if it's not under warranty you have to do the same thing), you have to take it to a Brother Authorized Service Center. http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/002600/000059/faq002659_000.html?reg=us&c=us&lang=en&prod=mfc290c_all&Cat=11
0helpful
2answers

Clean unable 46 my printer is Brother MFC-295CN

printer head not working new head required. call : 09425386687 or email - [email protected]
63helpful
3answers

DCP-165C Compact Colour Inkjet Multifunction Printer: in brother dcp 165 printer the error message clean...

brother dcp-165c printer unable to clean , see troubleshooting and routine maintenance chapter in User's guide
60helpful
6answers

Clean unable 46, See Trouble shooting and routine maintenance chapter in User's Guide.

Hi there. . . okay . . . Follow this step
1.) Unplug your printer.
2.) Plug your printer again while holding the menu button 15 sec.
3.) select 8 by using the arrow buttons ,push OK and select 0 and push OK
4.) then numbers appear looks like this ###:### ###:###.
5.) now push the MONO button until the purge:#### appears on the LCD
6.) Select 2, push ok, select 7,push ok,select 8,push ok, select 3,push ok

7.) - switch off the printer ,switch it on
- ready to print
- CHEERS!
 email me if I help you. . [email protected] 
1helpful
1answer

Unable to clean refer to maintenance guide 46

Hi

Thanks for using FixYa. Printer error 46 indicates that the ink absorber pad is full and required to be replaced by an authorized engineer. To resolve the issue please contact Brother Customer Service from "Contact Us" on their website—

Error 46 solution

Please do rate the solution and revert for further assistance.


Thanks
Rylee
50helpful
11answers

DCP-130C Clean Unable

- pull out the AC plug
- put back the AC plug while holding down the "menu" button and keep holding it (15 sec)
- now you are entering the MAINTENANCE mode and "error 46" pops up in the display
- select 8 by using the arrow buttons ,push OK and select 0 and push OK
- 00:00 00:01 OK (the display is showing this message)
- now push the MONO button 25 times until you see PURGE: xxxxx
- Select 2, push ok, select 7,push ok,select 8,push ok, select 3,push ok
- the purge counter indicates now: purge: 00000
- switch off the printer ,switch it on
- ready to print
0helpful
3answers

Will not print

You have a major error, probally head stuffed error 41, to find out your error press menu starte and up 4 times, this may show error if not then input 82 set, error will display.

Post back if need more info
S.
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