HP Officejet 5610 All-In-One InkJet Printer Logo
Posted on Nov 03, 2009
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Cartridge error: refer to device documentation to troubleshoot

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  • Posted on Nov 05, 2009
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Still not working....i had a similar problem with this printer a few months ago. i replaced the black ink with a refilled cartridge. color ink message was incompatible. color ink cartridge was still full. but i replaced it anyway..then bam it worked....
so now black ink needed to be replaced which i did and now i get an error message of print cartridge problem tricolor...

mohideen bava

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  • Posted on Nov 04, 2009
mohideen bava
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Remove the cartridges and clean the metal contacts with tissue paper and put it back. if the problem continues check the cartridges.

  • mohideen bava Nov 04, 2009

    remove the cartridges and clean the metal contacts with tissue paper and put it back. if the problem continues check the cartridges.

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Cartridge error refer to device documentation
Hi Charlie,

If you had the cartridge in the printer for sometime, try replacing it.
OR Is this recently installed Cartridge ?

Try the method for both criteria.

Remove the cartridge, Clean the electrical contacts ( golden dots ) with lint free cloth, Install the cartridge and the error should disappear.

If this does not work, Try contacting HP Tech support ( 1-800-474-6836 )

Regards,
Sean
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I got 3 months ago message on hp officejet j4580 display: Print cartridge problem: [Tri-Colour]. Refer to device documentation to troubleshoot. Today while printing a document, i noticed printing with...
You must be using HP60.
Have you refill your cartridge at all?

If you did, gentely wipe out the cartridge circuit part with Q-tip (with bit of alcohol).
And wipe out the circuit part in the printer where cartridge goes in as well.

And try back.
Sometimes by having some dust or bit of ink make cartridge unreadable.


If you used brand new, do same thing to cartridge circuit part.
Otherwise, there got to be some circuit shot happen in printer.

For your reference, HP4580 is pretty new model and has not cause major problem.
Good practical and durability is good.

If you would like to save money, try refill kit by "ROADINK".

Not only they are easy, but also the printing quality is good.
For your better understanding pls check out my youtube video.
And will see how easy ink refill can be done.


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you need to replace your cartridges


If i had help you pls vote me
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