Acer Extensa 5620 Notebook PC Logo
Posted on Nov 03, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

My acer Extensa 5620Z DVD/CD ROM drive is detected as USB mass storage that provides internet(Modem). When I remove the internet modem, the CD ROM is not listed in My computer. When I put CD or DVD in it only rotates and nothing desplayed. How can I solve this, When checked in Device properties I found this, Device type is DVD/CD-ROM Drives; Manufacturer is Standard CD-ROM drives; Location on USB mass storage Device. Why is it like that, and how to solve it as it was before? I am looking for your help Heri

  • Anonymous May 11, 2010

    well, 1 or 2 things first off sounds like your cdrw is shot but I wouldn't put it passt anything now a days best way to solve this is unistalling your cdrw drive from laptop look on the bottom of the laptop usally it is install with one screw unistall it and hardware and reinstalling it go to acer.com and reinstalling your cdrw if this doesn't work mite need a new cdrw drive sorry for bad news lala linda

×

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

New Friend:

An expert that has 1 follower.

Hot-Shot:

An expert who has answered 20 questions.

  • Expert 98 Answers
  • Posted on Dec 22, 2009
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

New Friend:

An expert that has 1 follower.

Hot-Shot:

An expert who has answered 20 questions.

Joined: Dec 15, 2009
Answers
98
Questions
0
Helped
21854
Points
230

That is a Vista problem with ACER. Delete the reference in device manager and restart and let the comp reco0gnize and reinstall ...just follow the screen instructions.

There is a registry setting that needs deleting but only if this doesn't work.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2helpful
2answers

Acer Extensa5620z originally had Vista, I wiped the hard drive and installed W7. Its not as simple as I thought. Now I need to update drivers and Acer.com doesn't have anything listed. In the det

Windows 7 should automatically install device drivers for the Audio, Video and Network, If you are unable to find/download a device driver that works on your computer and your computer is connected to the Internet then - 1. Remove the driver that isn't working if it was installed.
2. Set Win-7 "Windows Device Installation" to 'AUTO'
3. Windows will automatically search the internet for the driver.
4. Reboot your computer.
1helpful
1answer

I have an acer extensa 5620z and netgear dg834v5 modem/router. I can connect via ethernet, but even though i have set the router without security, the laptop detects the wireless network, but won't...

This is worked for me on Vista:
1. Goto Network and Sharing Center.
2. Click on your Wireless Connection "View Status".
3. Click on Propertes.
4. Uncheck the option that says "Internet Protocol Version 6"

When I did this, my wireless began working again.
2helpful
1answer

How do I completely restore my extensa 5620Z to factory settings? I want all files deleted completely. Thank you

If you place your restore disc in the DVD/CD Rom drive and boot from it, choose format drive when given the choice. That will remove all files and place the system on that was set when you bough it.
0helpful
1answer

Extensa 4620-4963 - dvd drive has disappeared!

i have acer Extensa 5210 but the laptop is working properly but the dvd drive is not working
4helpful
2answers

Epivalley SEC-8089 USB CDMA Modem from Tata Indicom- No Support.

you are in user mode dear log into admin mode and have all rights
0helpful
2answers

Usb contoroller

Hi there.

All you should need to do, is download and install the Chipset drivers for your laptop. You can download them from here:
http://www.acer.co.uk/acer/service.do?LanguageISOCtxParam=en&miu10einu24.current.attN2B2F2EEF=3734&sp=page15e&ctx2.c2att1=17&miu10ekcond13.attN2B2F2EEF=3734&CountryISOCtxParam=UK&ctx1g.c2att92=122&ctx1.att21k=1&CRC=2980211862

Just select your make and model of laptop, then just underneath that, select your version of XP. Then it will list the drivers underneath. The Chipset drivers should be about second from bottom, click the orange icon to the right, and then click Run. Reboot your system, and now check to see if it's all sorted.

Hope that helps

Tim
0helpful
1answer

Usb is not detecting any thing

uninstall all usb drivers and then install again.
1helpful
1answer

I want to know what is the content of ibm r50e thinkpad laptop

General
  • Platform Technology Intel Centrino
  • Built-in Devices Speaker , ThinkLight , Wireless LAN antenna
  • Width 12.4 in
  • Depth 10.2 in
  • Height 1.5 in
  • Weight 6 lbs
  • Color black
  • Localization English / United States
  • Notebook type
  • Budget
  • Wireless capabilities
Processor
  • Processor Intel Pentium M 725 / 1.6 GHz
  • Data bus speed
  • 400Mhz Processor features Enhanced SpeedStep technology , Power-optimized processor system bus
  • Chipset type Intel 855GM
Cache Memory
  • Type L2 cache
  • Cache size 2 MB
RAM
  • Installed Size 256 MB / 2 GB (max)
  • Technology DDR SDRAM - 266 MHz
  • Memory specification compliance PC2700
  • RAM form factor SO DIMM 200-pin
Environmental Parameters
  • Environmental & energy standards compliance
Storage Controller
  • Storage controller type IDE
Storage
  • Floppy Drive None
  • Hard Drive 30 GB - 4200 rpm
  • Storage Removable None
  • Hard drive type Portable
Optical Storage
  • Type CD-RW / DVD-ROM combo - Integrated
  • CD / DVD read speed 24x (CD) / 8x (DVD)
  • CD / DVD write speed 24x
  • CD / DVD rewrite speed 24x
Optical Storage (2nd)
  • 2nd optical storage type None
Display
  • Display Type 14.1 in TFT active matrix
  • Max Resolution 1024 x 768 ( XGA )
  • Widescreen Display No
Video
  • Graphics Processor / Vendor Intel Extreme Graphics 2
  • Video Memory Dynamic Video Memory Technology 2.0
Audio
  • Audio output type Sound card
  • Audio codec AD1981B
  • Audio output compliant standards AC '97 , DirectSound
  • Audio Input None
Input Device(s)
  • Input device type Keyboard , TrackPoint
Telecom
  • Modem Fax / modem - CDC
  • Max transfer rate 56 Kbps
  • Protocols & Specifications ITU V.90
  • Modem features V.92 upgradable
Networking
  • Networking Network adapter
  • Networking / Wireless LAN Supported Yes
  • Data link protocol Ethernet , IEEE 802.11b , IEEE 802.11g , Fast Ethernet
  • Remote management protocol CIM , DMI 2.0
Expansion / Connectivity
  • Expansion Bays None
  • Expansion Slots Total (Free) 1 ( 1 ) x CardBus - Type I/II/III , 2 Memory - SO DIMM 200-pin
  • Interfaces 2 x Hi-Speed USB - 4 pin USB Type A , 1 x Parallel - IEEE 1284 (EPP/ECP) - 25 pin D-Sub (DB-25) , 1 x Display / video - VGA - 15 pin HD D-Sub (HD-15) , 1 x Modem - Phone line - RJ-11 , 1 x Network - Ethernet 10Base-T/100Base-TX - RJ-45 , 1 x Headphones - Output - Mini-phone stereo 3.5 mm , 1 x Microphone - Input - Mini-phone 3.5 mm
Miscellaneous
  • Features Wake on LAN , Power-on password , Hard drive password , Administrator password , Security lock slot (cable lock sold separately)
  • Compliant Standards DDC-2B , ACPI 2.0 , ACPI 1.0b
Power
  • Power device form factor External
  • Voltage Required AC 120/230 V
Battery
  • Technology 6-cell Lithium ion
  • Installed Qty 1
  • Mfr estimated battery life 4 hour(s)
Operating System / Software
  • OS Provided Microsoft Windows XP Professional
  • Software Drivers & Utilities
Environmental Standards
  • EPA Energy Star Compliant Yes
Please rate this a fixya
2helpful
2answers

Acer extensa 5620

i have laptop acer extensa 5620z, install windows xp professional os 32 bit, inside device manager open that time
Ethernet controller
Ethernet controller
Mass storage controller
Pci device
Pci device
SM Bus controller
Universal serial Bus (USB) controller
Universal serial Bus (USB) controller
biling the yellow(!) mark, and usb device put in the usb port not open how to solve this problem, please reply me, thankyou,
my email [email protected]
0helpful
1answer

I have a Acer Extensa 5620Z laptop and I keep getting error 2131 when I try to burn a cd in itunes. How do you fix this?

try obtaining a firmware update for your CD or DVD Rom drive and maybe even a bios update for your computer.
Not finding what you are looking for?

1,081 views

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Steve Sweetleaf
Steve Sweetleaf

Level 3 Expert

1212 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...