My picture no longer fits the screen you can't see all the picture especially the bottom and sides I have tried the the format button with no help

Hi Sharon, on your remote there's probably all sorts of buttons like menu, guide, blah,blah...you get the picture(no pun intended ha)there is a format button too. Turn your tv on, press format and across the bottom of the screen it will display what "format you are in. Wide screen, crop,etc most of these models will tolerate what's called 1080 pixels. Keep pressing the format key until your desired "format" diplays (please don't be alarmed if your screen flickers a few times it's your computer and tv talking and readjusting the picture for you) You should be able to just exit and you will see all of the picture within the screen. Be well.

Ken, I can understand the concern and would be happy to help. I hope this has been resolved by now. If not, you'll want to press the Star (*) button on the bottom of the remote to change the screen format. If it continues, or you need any other assistance, just let me know!

Tommy Faust
DISH Social Media Representative

U using the tv original remote wright?Yes.Check ur tv remote control for a button like View Mode,Aspect Ratio,Picture Zoom,P.Size.Pushes one of these buttons to ajust the tv picture screen sizes.

Find on the renote button said P.size or View mode change it to diffrent modes, that fit ur screen or normal or mode like 16:9.The picture should fit find now.

You should have a button for "aspect ratio" (unsure of your brand of tv), could be marked "screen size - picture format" etc. Cycle through the sizes with this button until you come to auto or wide (set to auto to adjust the pictures to what is being transmitted - wide for a full screen but will stretch the picture to fill when transmitted in 4:3 format)

If u are using a cable box there maybe a format button on that as well. So use it in conjunction with your tv format button to get a picture that fits the screen. Make sure no zoom format is selected

Simple Solution. I have an almost the same TV and if you want it to stay in one format press the FORMAT button on the remote. I am pretty sure it is somewhere on the top right.

if you have cable box or a sattelite change the resolution of the STB to 4.3

Look on your remote and see if there is a "Format" button, press this to cycle through the different format options, and find one that fits.

If there is not a Format button on your remote, try looking in the setup menus and see if there is an option for formatting or zoom.

There could be a problem, but verify the settings as listed in the owner's manual as follows:

1 Press the MENU button to display the menu.
Press the ▲ or ▼ button to select Picture, then press the ENTER button.
2 Press the ▲ or ▼ button to select Size, then press the ENTER button.
3 Press the ▲ or ▼ button to select the screen format you want.
Press the ENTER button.
Press the EXIT button to exit.
• 16:9 : Sets the picture to 16:9 wide mode.
• Zoom1 : Magnifies the size of the picture on the screen.
• Zoom2 : Expands the Zoom1 format picture.
• Wide Fit : Enlarges the aspect ratio of the picture to fit the entire screen.
• 4:3 : Sets the picture to 4:3 normal mode.
• Just Scan : Use this function to see the full image without any cutoff when DTV
or HDMI 720p/1080i signals are input.
Press the P.SIZE button on the remote control to change the picture size.


And realize the restrictions as listed:

• In TV, VIDEO, S-VIDEO, and COMPONENT(480i, 480p) modes, all screen
modes can be selected. (16:9 ➞ Zoom1 ➞ Zoom2 ➞ 4:3)
• In COMPONENT(720p, 1080i) or HDMI(720p, 1080i) mode, 16:9, 4:3 and
Wide Fit can be selected.
• In Zoom1, Zoom2 and Wide Fit modes, you can move the picture on the
screen by pressing the ▲ or ▼ button.
•You can not change the picture size when PIP is set to Double.
•When Double ( , ) mode has been set in PIP, the Picture Size cannot
be set.
•Wide Fit can be used when watching a Digital HD (High Definition) signal.
Wide Fit sets the optimum picture format by expanding it both horizontally and
vertically. For example, you can reset the picture in 4:3 format to 16:9. Wide Fit
does not support all external devices (DVD, VCR etc.).


Keep us posted.
Dan