Does not always drain the tub. less than 1 yr old

It really can be a few things. On a 10 yr old washer I would not spend any money. If you can not go new I can always get a working washer for $100 or less on CL or Facebook Market Place

Janet I am VERY SURPRISED at this Whirlpool would do this...Shame on it! LOL. OK, Enough goofing around! Da Problem is Z in the Tub! It can be the following 1) Tub Seal (Most common) 2) Pump not draining (Second Most) 3) Washer exterior Drain to house. I forgot to mention this Is Very Common!. Janet these are the Easy fixes. The hard ones involve the tub being cracked (OMG!) or hose connections are cracked to/from washer and interior. Using the Wrong Soap! I know it is a reach but I have to mention it. If it is not the tub seal or the tub. You Gotta problem and you have to weigh the age of your washer vs purchasing a New one. If it is less than a yr old the Manufacture will take care of it. If you call Sears, plan on at least around $130+Parts. That may Pay for itself cause the person repairing it will guarantee the work. Good luck

If you need further help, reach me via phone at https://www.6ya.com/expert/steven_b77d19396bfe2249

Only 1 yr old so I assume its a simple fault like partial blockage at pump. Remove filter bottom right of machine check and clean if needed . remember to use an old towel fist as this will contain around half pint of water assuming its drained 1stly , Always unplug machine from Electrics before any repairs, Good luck.

Mine does the same thing, did you find a solution

your better off just replacing the pump. you probably have broken glass or something else stuck inside the pump. to get to it you're going to have to remove the kick panel from the bottom of the machine. just follow the drain hose and you will see the pump.

I have the same problem.

take a shop vac and attach it to the ond of the drain hose to remove the water and if you are checking the drain pump then it has to be pulled out from under the cabinet.
if the unit is less than a year old just set it up for service it will not cost you anything

Spring loaded chrome stopper will not stay down to fill tub with water.

Have you moved recently, or moved the washer for any reason?

Two things can usually cause that.

First, Some part of the drain hose must always be higher than the highest possible water level in the machine. Remember that water flows downhill. If all the hose is lower then the highest possible water level the machine can never fill since water will drain out hose. So, raise the hose higher than the flat top of the washer and try again.

2A, Inserting the drain hose too far into the house drain. or 2B, sealing out ALL air in the drain line by using a hose too tight in the drain pipe or taping the drain pipe tightly with the drain hose in it can both create a vacuum in the drain line which will actually **** out all the water in the tub. This can be tested by pulling the drain all the way out and aiming it into the tub as you try it. Good Luck.

Check the drain hose to make sure you have a high loop, ie. make sure the drain hose loops above the height of the washer lid before going to the drain pipe.
Also make sure the drain hose is not going too far down into the drain pipe.
You may be getting a siphon effect.