Computer is not detecting my maxtor onetouch III

Good Day Anantsharma8!

If your PC and Laptop can not detect your external hard drive, I do suggest you check its usb cable. A substitute cable will confirm if your current usb cable is faulty or has an open wire.

Most common reason why the external hard drive is not recognize by PC or Laptop is due to loose connection of the hard disk inside the connectors of the enclosure.

Anantsharma8, if you have a small precision screw, I recommend you open the enclosure of the external hard drive. Remove the front face where usb and power plug connects, then slide it out to expose the hard disk also. You will see two connectors. These are the ones that always loosen. Please disconnect both the connectors and then connect it again properly. Put the hard disk back, close the enclosure and try to connect again with your PC or laptop via usb cable.




Good Luck! I hope that it will soon recognize your external hard drive.

Please try connecting it to another computer. That way we'll know if the problem is with the computer or with the actual device itself ;) Let us know what happens or doesn't happen :(

http://www.seagate.com/support/external-hard-drives/desktop-hard-drives/onetouch-iii

You need a USB SWITCH. not a usb HUB

NO NEED OF CD . HARDDRIVE WILL AUTOMATICALLY GET DETECTS. CHANGE USB CABLE

Please Make sure you External Hard disk USB cable is working correctly. Your cable is probably having partial contact, so try another cable

Well, since you are discarding the case, use a small flat head screw driver or something to pry the case open. Once inside, the HD will be plugged in to a circuit board and screwed in place. Unscrew it and carefuly unplug the HD from the circuit board. Then you can transfer it to another external HD housing.

Try THIS link..

sounds like the USb Port is burned out, might as well chuck it

Instal cd with maxtor programs on comp.