I downloaded a video, but it says it is unsupported media format. how do i get it to work?
Use the Sansa Media Converter. If you don't already have the SMC, you can download it from http://www.megaupload.com/?d=3IPZO6Q0
You need to convert video to mp3 format, download a video converter, recommended asoftech video converter that helped me before.
Download Video Converter
SOURCE: It won't play my videos..unsupported media format?
you device should support these video formats. MPEG4, WMV, H.264 and DivX.
anything else won;t play
SOURCE: videos will not work
You need the videos to be in MPEG-4 file format. Other formats will need to be converted by many of the free converters found by Googling "mpeg 4 converter"
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