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I had one of these with the same exact problem, does your cell require some extra effort to push it into position? If it does it has the same problem as mine, after much examination I found the cell was getting squeezed on the sides near the back of the cell holding area. when the cell is in place it was getting compressed slight and the back edge of the plates were buckling just slightly enough to move the plates closer together, maybe 1/32" is all it takes to get them close enough to create an arc or short. I jammed something in the area where the switch is and left the front cover off and also removed the front screen, then I turned off the lights and started the unit and saw that there were sparks along the back edge of the plates. I removed the cell and saw no reason for the arcing but once I put the cell back in place I looked with a light shining inside the cell and noticed that there was a slight buckling of the plates and I filed off the plastic cell plate holder assembly on both sides of the the trueman cell. I eventually used a grinder to remove the extra material, I took off quite a bit of material before it fit without binding. It was working without any problems once I did this fix. I would bet everything that you have the same exact problem, I think they made the mold incorrectly for these units and won't acknowledge the problems. Should have been a complete recall. It's an easy fix once you know what the problem is.
Did you get an answer to this? I have one too that needs to be cleaned. I'm in Atlanta. I paid a lot of money for this thing used and it has never worked. I go t no satisfaction from ebay and now am stuck with it, out $150 and it seems too complicated for me to ever get it working myself and I surely don't want to spend $179 to ship it somewhere else to be repaired.. Don't know what to do.
Check online to see if you can purchase just the replacement parts and fix it yourself. Chances are, however, you might be forced to send it to the manufacturer to get it repaired.
Check your local stores (WalMart, Target, etc) in the luggage area and get one of those power converters that you use when you travel to a different country. I wouldnt leave home without it. it pays for itself when you consider how much stuff you can literally destroy and cook off because the voltage is different than what it is here in the USA.
I cleaned the filters as well earlier and the red filter light still blincked to clean the filters. Then I pushed the power button for about 10 seconds continously and then turned it on and the light turned off.
I have a sharper image ionic breeze hybrid gp that ran fine for years unitl it recently started sparking / arcing at the base of the grid blades and always in the same spot. I cleaned it several times but the sparking always came back and the unit went into either "drying grid" or "attention required" mode. The solution I found was to stand the removable grid in 2 inches of Pine-Sol cleaner 50/50 diluted with water for 24 hours then brush again with the cleaning brush and hot water. Presto! No more sparking.
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