HP Officejet 5610 All-In-One InkJet Printer Logo

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Posted on Dec 31, 2007
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My Son inserted the ink cartridges in the wrong slots. now we can not remove them. can anybody be of assistance

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  • Anonymous Jan 05, 2008

    I also have the same problem. Installed the black ink in the color slot and cannot get it out. I tried to call HP but I got tired of waiting for someone. I'm still working on it.

  • Katester123 Feb 04, 2008

    I have the same problem. The steps on that link didn't work though, because the top of the printer doesn't lift (it's a different configuration). Has anyone else figured it out?

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  • Contributor 57 Answers
  • Posted on Jan 06, 2008
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Dear ,

I am Lawrence, following are few trouble shooting steps that should help in resolving the issue.

Please follow the instructions from the below weblink in order to get the issue resolved.

Here is the web document:

================

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00712226

================

Just copy and paste the entire link into the Internet browser's address bar and press enter.



Regards,

Lawrence

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Related Questions:

0helpful
1answer

I have error code 0xc05d1281 what does this mean?
This error means "Ink System Failure"
And it means that something went wrong in the ink manager internal printer software.
Try removing all the ink cartridges and then power off and on again the printer
If it asks for inserting the cartridges insert them one by one and see if the error appears, in that case the thing that provoke that error is that specific ink cartridge.
So change the specified ink cartridge.

If you didn't solve with this procedure maybe the printhead failed to do a specified operation, or anyway the printer have a specific error on the mainboard and need assistance

Let me know ;)

ADCSFXworks Printing Center
Read full answer
Mar 10, 2015 • Office Equipment & Supplies
0helpful
1answer

How do I change the ink cartridge in a Lexmark x2330

  • Turn the Lexmark printer on by pressing the power button. Usually, the power button is located on top of the Lexmark printer. If the Lexmark printer does not power on immediately, then hold the button down for a few seconds before releasing it. Once the Lexmark printer has powered on, the installed cartridges will begin to move back and forth for a few minutes.

  • 2

    Raise the Lexmark printer cover up towards you. Doing this will give you instant access to the inside components of the Lexmark printer. Lift the cartridge release lever and remove any installed ink cartridges. Be careful when doing this because the ink may leak out. It's best to have a disposable bag or paper towel near you when performing these steps.

  • 3

    Remove the plastic from the brand new cartridges by carefully cutting them open with scissors or tearing along the perforated edges. Once you have removed the plastic, there's a yellow tag located near the bottom of the ink cartridge. Take this tag off only when you're ready to insert the ink cartridges into the slots.

  • 4

    Tear the yellow tag from the ink cartridges and place them into their corresponding slots. Each one will be easily identified by its color. The cartridge release lever will have the same color as the ink cartridge. If you mistakenly place the cartridges in the wrong slot, then you'll risk having your Lexmark printer stop working properly.

  • 5

    Press the ink cartridges into the slots and listen for a clicking noise after the insertion. Although you will need to firmly place the ink cartridges into the available slots, it still needs to be done gently. Close the Lexmark printer cover when you've completed the previous steps. Wait a few minutes for the Lexmark printer to recognize that you have inserted brand new ink cartridges. After a few seconds, it will go through some diagnostic steps to make sure the ink cartridges were correctly inserted.

  • 6

    Print a test page on your Lexmark printer. This will help you to determine if the ink cartridges are properly working. You can view the newly printed images and text after the Lexmark printer has finished printing. Get rid of your used ink cartridges by throwing them away or sending them to an online store that accepts empty ink cartridges.

    • Read full answer
    Jan 17, 2011 • Lexmark X2330 Printer
    1helpful
    1answer

    I have an hp officejet 7110 all-in-one and I've been getting a message saying that supply expired on the black cartridge. i replace it and it still won't let me print. what else could be wrong
    Hello there:
    This problem is usually due to a print head that needs to be replaced
    I have provided the information that you will need ok
    best regards mike
    This document provides information on how to replace a printhead or ink cartridge.A printhead may need replacing when print quality issues cannot be resolved by cleaning the printheads or a front-panel display message indicates a printhead needs to be replaced.An ink cartridge needs replacing when a front-panel display message indicates either:
    • Low ink levels
    • Ink cartridge approaching expiration date
    CAUTION: Never remove an ink cartridge and a printhead at the same time. Use the table below to identify the correct ink cartridge part number: Ink cartridge Part number HP 14 black print cartridge C5011A HP 14 tri-color print cartridge C5010A Use the table below to identify the correct printhead part number: Printhead Part number HP 14 black printhead C4920A HP 14 cyan printhead C4921A HP 14 magenta printhead C4922A HP 14 yellow printhead C4923A Replacing the ink cartridges Follow the instructions below to replace the ink cartridges:
    1. Turn on the unit, and open the print-carriage access door by lifting the handle until the door locks into place. Figure 1: Opening the access doorc00064456.jpg
    2. The print carriage will move to the center of the unit.After the print carriage stops, remove the ink cartridge by pressing the gray release button, then lifting the cartridge up and out of its slot. Figure 2: Removing the ink cartridgec00064457.jpg
    3. Remove the new ink cartridge from its packaging and, being careful to touch only the black plastic, remove the tape. Figure 3: Removing the tapec00064458.jpg
    4. With the ink cartridge label face-up, push the new ink cartridge firmly down into the appropriate slot until it clicks into place.The color ink cartridge inserts into the right-hand slot as indicated by the rainbow colored oval. Figure 4: Inserting the new cartridgec00064459.jpg
    5. Close the print carriage access door. CAUTION: If the ink cartridge is removed before a replacement is available, close the print carriage access door and replace the ink cartridge within 24 hours.
    Identifying parts of the printheads Use the table below to identify the parts:
    1. Printhead handle
    2. Printhead tower
    3. Copper contacts
    4. Plastic tape
    5. Ink nozzles
    c00064460.jpg Do not touch:
    • Copper contacts
    • Ink nozzles
    • Printhead tower
    c00064461.jpg
    Read full answer
    Jan 24, 2010 • HP OfficeJet 7110 All-In-One Thermal...
    0helpful
    1answer

    How do i change ink?
    If iam not wrong you want to replace the Ink Cartridge. Please follow the below mentioned instruction.

    Replacing the print cartridges
    1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access doorc00034766.jpg
    2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridgec00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
    3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tapec00034768.jpg
    4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridgec00034769.jpg
    5. Close the print-carriage access door.
    Back to top Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
    1. When the message displays, press OK . The HP Officejet will print an alignment page.
    2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
    3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .
    Regards,
    Shrey
    Read full answer
    Oct 08, 2009 • HP Officejet 5510 All-In-One Thermal...
    0helpful
    1answer

    Install black cartridge, but will not print
    Lets do it this way. Follow these steps again carefully and try to install the Ink.

    Introduction
    Follow the instructions below to replace the ink cartridges.
    Replacing the ink cartridges
    1. Verify that the unit is on.
    2. Open the ink cartridge door.
    3. Squeeze the gray tab below an ink cartridge slot to release the gray latch and then lift the latch.

    1 - Ink cartridge latch for the black ink cartridge
    2 - Ink cartridge latches for the color ink cartridges
    NOTE: The ink cartridge areas are color-coded for easy reference. From left to right, the ink cartridges are black, yellow, light cyan, cyan, light magenta, and magenta.
    4. Pull the ink cartridge toward you out of its slot to remove it.

    5. Remove the new ink cartridge from its packaging.
    6. Hold the ink cartridge by the handle and then slide the ink cartridge into the empty slot.
    NOTE: Make sure that the ink cartridge is inserted into the slot that has the same shaped icon and color as the ink cartridge. The copper-colored contacts should be facing the printer as the ink cartridge is inserted.

    7. Press down on the gray latch until it clicks into place.

    8. Repeat steps 3 through 7 for each ink cartridge that needs to be replaced.
    NOTE: All six cartridges must be installed. The printer will not work if an ink cartridge is missing.
    9. Close the ink cartridge door. Print a test page.
    If after doing this it does'nt work, then i will ask you to unplug the printer cable from the computer and uninstall the printer driver/Software completely.
    Shut down your computer and restart it.
    Re-install the printer driver/software from the start as you did when you bought it.
    Good luck
    Read full answer
    Apr 18, 2009 • HP Photosmart C6180 All-In-One InkJet...
    1helpful
    1answer

    Need to change the ink cartridge on lexmark model #x2350
    1- Turn the printer on by pressing the power button. Usually, the power button is located on top of the Lexmark printer. If the Lexmark printer does not power on immediately, then hold the button down for a few seconds before releasing it. Once the Lexmark printer has powered on, the installed cartridges will begin to move back and forth for a few minutes.
    2- Raise the Lexmark printer cover up towards you. Doing this will give you instant access to the inside components of the Lexmark printer. Lift the cartridge release lever and remove any installed ink cartridges. Be careful when doing this because the ink may leak out. It's best to have a disposable bag or paper towel near you when performing these steps 3- Remove the plastic from the brand new cartridges by carefully cutting them open with scissors or tearing along the perforated edges. Once you have removed the plastic, there's a yellow tag located near the bottom of the ink cartridge. Take this tag off only when you're ready to insert the ink cartridges into the slots.
    4- Tear the yellow tag from the ink cartridges and place them into their corresponding slots. Each one will be easily identified by its color. The cartridge release lever will have the same color as the ink cartridge. If you mistakenly place the cartridges in the wrong slot, then you'll risk having your Lexmark printer stop working properly.
    5- Press the ink cartridges into the slots and listen for a clicking noise after the insertion. Although you will need to firmly place the ink cartridges into the available slots, it still needs to be done gently. Close the Lexmark printer cover when you’ve completed the previous steps. Wait a few minutes for the Lexmark printer to recognize that you have inserted brand new ink cartridges. After a few seconds, it will go through some diagnostic steps to make sure the ink cartridges were correctly inserted.
    6- Print a test page on your Lexmark printer. This will help you to determine if the ink cartridges are properly working. You can view the newly printed images and text after the Lexmark printer has finished printing. Get rid of your used ink cartridges by throwing them away or sending them to an online store that accepts empty ink cartridges.
    Read full answer
    Nov 27, 2008 • Lexmark Office Equipment & Supplies
    1helpful
    1answer

    New Cartridge error message
    Follow the steps below to remove and replace the empty ink cartridge.
    1. Turn the printer on.
    2. Open the ink cartridge door. Figure 1: Opening the ink cartridge door c00819080.gif
    3. Squeeze the gray tab below an ink cartridge slot to release the gray latch and then lift the latch. Figure 2: Lifting the latch c00819081.gif 1 - Ink cartridge latch for the black ink cartridge 2 - Ink cartridge latches for the color ink cartridges
      NOTE: Theink cartridge areas are color-coded for easy reference. From left toright, the ink cartridges are black, yellow, light cyan, cyan, lightmagenta, and magenta.
    4. Pull the ink cartridge toward you out of it's slot to remove it. Figure 3: Removing an ink cartridge c00819082.gif
    5. Remove the new ink cartridge from the packaging.
    6. Hold the ink cartridge by the handle and then slide the ink cartridge into the empty slot.
      NOTE: Makesure that the ink cartridge is inserted into the slot that has the sameshaped icon and color as the ink cartridge. The copper-colored contactsshould be facing the printer as the ink cartridge is inserted. Figure 4: Inserting an ink cartridge c00819083.gif
    7. Press down on the gray latch until it clicks into place. Figure 5: Closing the gray latch c00819084.gif
    8. Repeat steps 3 through 7 for each ink cartridge that needs to be replaced.
      NOTE: All six cartridges must be installed. The printer will not work if an ink cartridge is missing.
    9. Close the ink cartridge door.

    after Doing this all Follow the next step :-

    Please Try This, I am sure it is going to workout.


    Resetting the All-in-One
    Press the On (fa37665.gif) button to turn off the unit.
    • Disconnect the power cord from the back of the unit.
    • Connect the power cord to the back of the unit.
    • Press the On (a477fdf.gif) button to turn on the unit.

    Read full answer
    Oct 21, 2008 • HP Photosmart C5180 All-In-One InkJet...
    4helpful
    1answer

    Loading the ink cartridge
    Please remember to rate other users who assist you for free :)
    How to install or remove ink cartridges To print normally, install or remove ink cartridges in an orderly procedure.
    How to install ink cartridges
    1. After confirming that the printer is powered on, open the front cover. The ink cartridge holder moves to the replacement position.
    2. Take out an new cartridge from its casing and gently remove the orange protective tape in the direction of an arrow.

    ip1600takeofforangetape.jpg
    Caution: Do not attempt to reattach the protective tape once you have removed it. Do not touch the gold electrical contacts or the print head after removing the protective tape.

    cartthingsnottotouch.jpg
    3. Insert the color cartridge into the right slot and then the black cartridge into the left slot.
    Note: Push up on the nearest side of the cartridge until it clicks into place.

    ip1600puttinginink.gif
    4. Confirm that the ink cartridges are installed properly.
    confirminkinok.gif
    (A) The ink cartridge is not installed properly.
    (B) The ink cartridge is installed properly.

    5. Close the front cover. Wait until the preparatory operation is complete; it takes about one to two minutes.
    How to remove ink cartridges
    1. After confirming that the printer is powered on, open the front cover. The ink cartridge holder moves to the replacement position.
    2. Remove the ink cartridges.

    Note: Handle the ink cartridges carefully to avoid staining clothes and surrounding work area.
    ip1600takeinkout.gif

    I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

    Read full answer
    Sep 29, 2008 • Canon PIXMA iP1800 InkJet Photo Printer
    0helpful
    1answer

    How to insert ink
    you mean ink cartridges?
    Remove the tape from cartridge.
    Caution: Do not touch the copper-colored contacts of the cartridges. then hold on the top HP logo. Insert it (tri-color cartridge- left slot)-(Black cartridge- right slot) make sure you push the cartridges firmly until they snap into place.

    see your manuals dear, you have it with your printer u bought.
    Read full answer
    Aug 02, 2008 • HP Office Equipment & Supplies
    0helpful
    1answer

    Mp 460 tryin to insert ink for the 1st time
    Your post is in the wrong place. I almost got you the wrong directions. LOL


    Issue: How do I install the ink cartridge(s)?
    Solution: Installing / removing ink cartridges MP160 / MP180 / MP460

    Installing / Removing Ink Cartridges To print normally, install or remove ink cartridges in an orderly procedure. Installing ink cartridges:
    1. After confirming that the printer is powered on, open the scanning unit (printer cover).The ink cartridge holder moves to the replacement position.

      Note: After confirming that the scanning unit support is fixed into position, release your hands.


      05sj00081_01.jpg

    2. Take out a new cartridge from its casing and gently remove the orange protective tape in the direction of the arrow.

      05sj00081_02.jpg


      Note: - Do not attempt to reattach the protective tape once you have removed it.
      - Do not touch the gold electrical contacts or the print head nozzles after removing the protective tape.

      05sj00081_03.jpg

    3. Insert the ink cartridge into the ink cartridge holder.- Black: the left slot- Color: the right slot*

      *One black cartridge and one color cartridge must be installed in the machine in order for the printer to operate. It does not matter if the capacities (Standard or High) do not match.

    4. Push up on the front of the cartridge until it locks into place. (A click sound will be heard when the cartridge is locked in place.)

      05sj00081_04_en.gif

    5. Confirm that the ink cartridges are installed properly.



      05sj00081_04.jpg
      <1> The ink cartridge is not installed properly.

      <2> The ink cartridge is installed properly.

    6. Fold the scanning unit support and close the scanning unit (printer cover).

    7. Wait until the preparatory operation is complete; it takes about one to two minutes.

    Removing Ink Cartridges:
    1. After confirming that the printer is powered on, open the scanning unit (printer cover). The ink cartridge holder moves to the replacement position.

      05sj00081_01.jpg

    2. Press down on the semi-circular tab to release the cartridge and then remove it.


      Note: Handle the ink cartridges carefully to avoid staining clothes and surrounding work area.


      05sj00081_06_en.gif

    3. Remove and replace each cartridge individually. Or, remove the second cartridge after the first has been removed.

    4. Fold the scanning unit support and close the scanning unit (printer cover).
    Read full answer
    Nov 12, 2007 • Brother HL-2040 Laser Printer
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