Sirius Starmate ST2 Satellite Radio Receiver Logo
Anonymous Posted on Dec 31, 2007

I have a starmate I think it is a older one and the sound doesnt work

The sound from the line out doesnt work and the fm transmitter doesnt send sound, I looked for a mute button on the radio but there isnt one there is one on the remote but cant find it and I have never used it. any suggestions on what could me wrong thanks

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kfinto

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  • Posted on Jul 16, 2008
kfinto
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My Sirius Starmate did the same thing last night. Playing with the line out got it to work for about one second.

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GARMIN NUVI 350

HI Heather,

Make sure you don't have the sound muted. Have you tried plugging in a set of headphones into the headphone jack? If you can hear sound with the headphones, most likely, the internal speakers have failed. If you still can't hear any sound, the audio output stage on the motherboard has failed. In either case, you will need to send the unit back for repair. Be sure to have your serial number handy. Register it online https://my.garmin.com/mygarmin/marketing/register.htm
if you haven't already done so.
Hours:
Monday - Friday
8 a.m. - 7 p.m.
Central time (closed holidays)
1-800-800-1020 (U.S.)
1-866-429-9296 (Canada) or (913) 397-8200
More Info: If you can hear sound through the speakers and don't want to send the unit back for repair, you can buy a FM transmitter at Best Buy - the kind that will allow you to play a portable CD player through your car stereo. Just plug the transmitter's audio input cable into your GPS headphone jack, power the transmitter with your car lighter jack, set the transmitter frequency to a unsued FM channel and tune your car stereo to tha same channel. You should hear your GPS through your FM stereo.

Good Luck,
- Jim
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