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MotoQ hellomoto screen appears. but mobile not starting/

1 Answer

Anonymous

Master 2,335 Answers
Posted on Aug 30, 2010

Anonymous

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Joined: Sep 17, 2009

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Your system software / firmware has become corrupted. You need to download and install replacement firmware for your phone. You need to choose the correct firmware for your exact model and service provider / carrier for it to work.

I wrote fixya tip on how to do this a few months ago, the links are below. But don't use the verizon firmware unless verizon is your carrier - get your carriers firmware from Motorola's MotoQ website.

Or, just take it into your service providers store and get them to do it.

I hope that helps.
________________________________
Motorola MotoQ Manual Download
Motorola MotoQ Update Manual Download
Motorola MotoQ Verizon Firmware Update Download

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1helpful

1answer

Motorola flash mode bootloader version; BOOT_C_03.00.00r MPAP usb cable connected ------ thats all that appears on my screen please help

I can help you with your Motorola Moto Q.

What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence.

This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware.

The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.)

If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times.

My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone.

I hope that helps.
_________________________________________________
Motorola MotoQ Manual Download
Motorola MotoQ Update Manual Download
Motorola MotoQ Verizon Firmware Update Download

Read full answer

Jun 10, 2010 • Motorola Mobility Moto Q

0helpful

1answer

The MotoQ powers on briefly and then shuts down

I can help you with your MotoQ.

Your system software / firmware has become corrupted. You need to download and install replacement firmware for your phone. You need to choose the correct firmware for your exact model and service provider / carrier for it to work.

I wrote fixya tip on how to do this a few months ago, the links are below. But don't use the verizon firmware unless verizon is your carrier - get your carriers firmware from Motorola's MotoQ website.

Or, just take it into your service providers store and get them to do it.

I hope that helps.
________________________________
Motorola MotoQ Manual Download
Motorola MotoQ Update Manual Download
Motorola MotoQ Verizon Firmware Update Download

Read full answer

Jan 04, 2010 • Motorola Mobility Moto Q

0helpful

1answer

MotoQ responding very slow,not Sync, or download e-mail

I can help you with your MotoQ problems.

Your system software / firmware has become corrupted. You need to download and install replacement firmware for your phone. You need to choose the correct firmware for your exact model and service provider / carrier for it to work.

I wrote fixya tip on how to do this a few months ago, the links are below. But don't use the verizon firmware unless verizon is your carrier - get your carriers firmware from Motorola's MotoQ website.

Or, just take it into your service providers store and get them to do it.

I hope that helps.
________________________________
Motorola MotoQ Manual Download
Motorola MotoQ Update Manual Download
Motorola MotoQ Verizon Firmware Update Download

Read full answer

Sep 27, 2009 • Motorola Mobility Moto Q

0helpful

1answer

I have a V3 razar ana it's not coming on. It's just freezing on the hellomoto screen when it's starting up.

hey just get it flashed by computer you will find one in mobile market it will cost you 50-100 rupees only

Read full answer

Aug 03, 2009 • Motorola Mobility RAZR V3

0helpful

1answer

MotoQ does not start up

Read full answer

Jun 03, 2009 • Motorola Mobility Q

1helpful

1answer

Frozen ''hellomoto'' screen on Razor V3c when turning on phone

You have a couple of options:
Take it to a motorola repairer or try to update the firmware on your phone. As you cant get it to go past the Hellomoto screen a hard reset would not possible.

Read full answer

Apr 05, 2009 • Motorola Mobility RAZR V3

2helpful

1answer

Lost driver installer

here are the USB driver for MOTOQ

http://direct.motorola.com/hellomoto/nss/usb_drivers_pc_charging_drivers.asp

pls rate me FIXYA for this help if u like

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Mar 17, 2009 • Motorola Mobility Moto Q

0helpful

1answer

Locked up at the "Hellomoto" screen

all - the firmware on the phone needs to be reflash to correct this issue take the phone to a mobile service center to have this done.....

GUEST -
take the phone to a mobile service center to be unlocked or try online at unlocknow or mobile2mobile.net

Read full answer

Dec 12, 2008 • Motorola Mobility RAZR V3

0helpful

2answers

My motoq doest not turn on even it has full charge and when i connect with usb cable it shows only window mobile and it goes turn off

Read full answer

Oct 27, 2008 • Motorola Mobility Moto Q

0helpful

1answer

Can't on

you need to have the phone flash take the phone to mobile service center and have them reflash it for you.

Read full answer

Dec 13, 2007 • Motorola Mobility RAZR V3x Cellular Phone

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MotoQ hellomoto screen appears. but mobile not starting/

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Anonymous

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Motorola flash mode bootloader version; BOOT_C_03.00.00r MPAP usb cable connected ------ thats all that appears on my screen please help

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MotoQ hellomoto screen appears. but mobile not starting/

1 Answer

Anonymous

Add Your Answer

Attachments: Added items

Related Questions:

Motorola flash mode bootloader version; BOOT_C_03.00.00r MPAP usb cable connected ------ thats all that appears on my screen please help

The MotoQ powers on briefly and then shuts down

MotoQ responding very slow,not Sync, or download e-mail

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Moto Q

Motorola flash mode bootloader version; BOOT_C_03.00.00r MPAP usb cable connected ------ thats all that appears on my screen please help

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