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Posted on Dec 31, 2007
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Close top cover

The printer has an error saying close top Cover. The cover is closed. What to do?

  • Anonymous Mar 13, 2014

    Close top cover, but it is closed kyocera 5350dn

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1 Answer

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  • Master 2,072 Answers
  • Posted on Dec 31, 2007
Anonymous
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Start by trying this.
Open the cover and look around for openings in the where the cover closes. In those openings there are interlock switches. 1 of 2 things have happened.
1, The switch may have become dislodged.
2. Look on the cover you have opened for actuators, ( pieces of plastic sticking out) that would go into those holes to turn the switch on when closed. Those often break off.
One of those 2 items is your problem, The switch is just not being actuated properly.
Make sure nothing is binding the cover also.

  • 1 more comment 
  • rayo
    rayo Mar 13, 2015

    Thanks, rick it worked. Thank you very much. You are doing a great job.

  • rayo
    rayo Mar 13, 2015

    Thanks, rick it worked. Thank you very much. You are doing a great job.

  • Paul Nicholl
    Paul Nicholl Mar 02, 2017

    Ok so all actuators are where they should be and striking, covering sensors etc. None of the plastics are damaged and I have swapped out the catch sensor for a known working one.

    I'm thinking I just have a giant paperweight on my table now :(

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Kyocera FS-2000D is giving me the following error message "close the top cover"

There could be a few reasons why your Kyocera FS-2000D is giving you the "close the top cover" error message even though the cover is closed. Here are a few things you can try:
  1. Check the top cover switch: There is a switch located near the hinge of the top cover that tells the printer when the cover is closed. If this switch is stuck or malfunctioning, it can cause the error message. Try cleaning the switch or replacing it if necessary.
  2. Check the toner cartridge: Sometimes, if the toner cartridge is not seated properly, it can cause the printer to think that the top cover is not closed. Try removing and reinserting the toner cartridge to see if that helps.
  3. Check the firmware: In some cases, a firmware update can fix issues with the top cover sensor. Check the Kyocera website for any available firmware updates and follow the instructions to install them.
If none of these solutions work, it's possible that there is a hardware issue with the printer that will require professional repair.
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I had that problem too.

Unplug the printer.
Hold the printer cover open while you plug in the printer.
Then wait for the printer to power on while still holding the cover open.
Then close the cover.
The buttons should work and th error message should be gone.

It worked for me.
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