On the screen of the Harmony520, it just saids Harmony and nothing else and i can't acsess anything. how do i get out of this?

You should just be able to plug the remote into your computer with the USB cable supplied, go to the Harmony website listed with your product packaging, and Harmony will walk you through (very user friendly interface) a process which sets up your personal account, downloads the necessary setup software into your remote, and automatically programs your remote to whatever device you identify. With what you've said, all you need in addition to the Samsung brand name is the model number. The rest is done by Harmony including code installations.

I have the Harmony 600, linked to a tv and vcr and the setup/programming process was as uncomplicated as anything I've seen.

Account migration from a Harmony 1000 to 890 is not suppoted, though it may work.

1. In the software, click on the 'Remote Settings; tab.
2. Click 'Manage Remotes'.
3. Connect the 890 and click 'Replace Remote'.
4. Update the remote.

Like I said this is not supported by Logitech, so if anything goes wrong they may not help you out with it. The saftest way to get your 890 set up is to create a new account.

Hey!

Unfortunately most things you need to do would require access to the Harmony Remote Software. However, the only advise I would have is for you to remove the batteries and try putting them back in.

Sorry I couldnt be more helpful...

-Kennedy

1. Log into the Logitech Harmony Remote Software on your computer
2. Click on the Downloads button at the top-right corner of your screen
3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote
4. Once the firmware upgrade is complete, click on the Update Remote button
5. Test your remote.

I can help you with your Harmony One Remote Control.

Replacing the firmware in your Harmony One is the way to get it out of Safe Mode.

To help you make sure the firmware update is successful:

1. May I suggest you make sure you are running the latest Harmony Setup Software (V 7.7.0).
2. Replace your remote's batteries with fresh ones. It is important the remote has sufficient, unvarying power when updating firmware.

I hope that helps.
______________________________________________
Harmony One Manual Download
Logitech Harmony Firmware Update
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
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Samsung has recently acknowledged an issue with 8 series LCD TVs (e.g. LN52A860). When the TV is first turned on, it outputs strong IR interference which can render the Harmony unable to control your devices for several minutes. After the TV is warmed up, the interference dissipates and the Harmony will work correctly again.

To determine if your Samsung television is causing the issue:

1. Start an Activity that uses your Samsung TV
Confirm the Harmony is not controlling your devices
2. Completely cover the screen of your television with a blanket or dark colored sheet
3. Try changing the channel. If the device now responds, the television is interfering with your devices. Please contact Samsung for support

It is possible that by disabling certain features on your TV can also resolve the issue. Features that may cause interference with your remote include:

1. DNR/Active Control
2. Power Saving Mode

To disable either of these features, please consult the user manual for your TV.

Have you tried the "help" button? That usually rights anything wrong with the unit, by itself.

If not, connect it to a PC, and let it re-program itself.

control panel bad

Thank you, this worked.

take out the batteries.when you are finished hold the #2 button while you put your batteries in and when you are finished it will say upgrade complete and then press any button.