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Hi,
Try this. Remove the power nozzle from the lower wands. Remove the wands from the hose handle. Snap the power nozzle directly to the hose. Make sure all switches are turned on and try it. If the power nozzle now works, there's an issue with one or both of the wands. If the power head does NOT work, you've secluded the problem to the power head. With that being said and although it could be a power nozzle switch or a wire that disconnected inside, it's most likely the power nozzle Elbow assembly wiring that's worn out. This has been an issue with this model after so many years and you simply need to replace the Elbow assembly.
I hope this helps and let me know if I can be of any more help. [email protected]. Hope this helped. :-)
Have you tried testing the continuity in the hose, wand, and power nozzle? You can also try putting the hose directly in to the power nozzle. If you still need help with you electrolux vacuum try contacting evacuumstore.com
How's the hose?
If it's only one wand, yes, you'll need to buy a new one. It depends on where it burnt out. If it was at a connection to the hose, the other wand, or the power nozzle, you need to check the connections thoroughly for discoloration, breaks/cracks, and potentially shorts in the hose, wand, and power nozzle.
The entire vacuum should be taken to the nearest Aerus Electrolux dealer for troubleshooting for what caused the sparking in the first place.
It's probably due to bad wiring connections between the wands, hose and wand, or power nozzle and wand. If it came with the Sidekick, try using it on the end of the hose. If not, simply try using the power nozzle on the end of the hose (no wands). If it works, then the problem is going to be with the cord sections in the wands. Check them good for cracks, breaks, and discoloration at connections. Replace if necessary.
You can buy the hose at an authorized Aerus Electrolux store. If near enough, they will deliver, if too far, they can ship it. The nearest dealer can be found using the below link. Just follow the instructions.
Just provide the model of the machine. They will know what hose you need.
Check all the wiring connections to make sure they're tight.
1/2. Wiring to power nozzle motor or reset switch is loose.
1. Cord from power nozzle to upper wand. If the plastic portion of the wand is cracked near the cord connection, or the connections are blackened, they need replaced.
2. Wiring connection from hose handle to upper wand. Check for cracks and discoloration as in 1 above. Replace if necessary.
3. Hose connection to vacuum. Not likely, but possible.
4. There could very well be a break in the hose wiring.
You may need to take your vacuum, with hose and power nozzle, to an authorized Aerus Electrux service shop. They can try a new hoze to see if that's the problem. If there is a break in the wiring, the hose is probably worn in other areas as well, and should be replaced.
Yes, there is a reset switch on your Electrolux. This particular model also has some problems with the wands on the machine as well. Sometimes these wands will short out, preventing the power nozzle from working.
Try pushing the reset switch first to see if this fixes your problem. The reset switch is located on the power nozzle on the right hand side if you're looking down on it. It will be a little red pole, simply push this pole downwards, possible using a ball point pen is the easiest way.
If this didn't fix your problem, then it could be a few different things. The wands on your model are problematic, and should be the next thing that you test. Simply remove the wands from the power nozzle, and you can use a simply electrical tester purchased from Home Depot, and put the testers into the female receptacles on the end of each section of wand to ensure that power is getting down to the brush.
It may also be that your hose has gone bad. If you test both wand sections, and no power is getting through, remove both wand sections and test the female electrical connections on the end of the hose handle.
If you're not getting power here, this indicates that your hose has gone bad and needs to be replaced. We do carry all of the hoses for the Electrolux canisters, and most likely have the one for yours in stock. Please feel free to contact me if you need any further help.
The power nozzle is equipped with a automatic shut off if something gets jammed inside it. Try resetting the button on top of the power nozzle after making sure the brush still rotates freely. A broken drive belt may also be the problem. You'll need to open up the power nozzle to check the belt. Pay attention to the screws as you take them out. One of them is shorter and is made to go into a specific slot.
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