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I let my camera fall and now it sais turn the power off and on again,have done this couple of times already,but it doesnt fix.I released the battery and pressed power button for a minute.Still doesnt work,and I need help,emmediately cause my parents will get really mad at me btw its an sony cybershot dsc-w130 Thanks :)
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Turn off your camera and
remove the memory card, lens, battery and time/date secondary battery.
The secondary battery is a small, round battery about the size of a dime
found in the same compartment as the main battery. It is located in a
vertical slot. Slide out the secondary battery by pressing your finger
on the battery and pulling it toward you.
Place the body cap on your
camera to keep dust out. Attach the front and back lens caps on your
lens to prevent scratches and other damage.
Let the camera sit for 20 minutes. This will clear the camera's memory.
Place the date/time secondary battery and a fully charged primary battery in the camera and turn it on.
Press the shutter release button
(the button you push to take a picture). If you are still receiving an
Error 99, the problem is most likely caused by the camera body itself.
The camera body must be serviced by a professional camera technician.
6
Turn off the camera and insert
the memory card. Turn the camera back on and press the shutter release
button. If you are receiving an Error 99, the error is most likely
caused by the memory card. Turn off your camera and insert a different
memory card. Turn the camera back on and press the shutter release
again.
Turn off the camera and reattach
the lens. Turn on the camera and press the shutter release button. If
you receive an Error 99, turn the camera off and remove the lens.
Turn the camera so that it is
face down, and gently clean the lens contacts on the camera body with a
number 2 pencil eraser or soft cloth. The lens contacts are the eight
small, gold pieces on the bottom of the lens mount. Be careful not to
let any of the eraser scraps fall into the camera body.
Turn the lens so that the side
that attaches to the camera is upside down. Use the eraser or soft cloth
to clean the lens contacts on the lens, being careful not to let any
eraser scraps fall into the lens.
Reattach the lens to the camera.
Turn on the camera and press the shutter release button. If you are
receiving an Error 99, the error is most likely caused by the lens. Take
the lens to a professional camera technician for repair.
Hi there please follow the steps and let me know the result.
1. Ensure batteries are fully charged & clean the battery connector point in side the battery compartment.
2. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 5 minutes and refit the battery only.
5. Now turn on camera( with out card ) and see ,if working then fix the memory card & again turn on the camera. If working then fine .
Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a
back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec ..
in not done the press both Menu & self time key for 2 - 4 sec.
i hope it will gives you success. Thanks & Before you leave, if you have found my information helpful and if you haven't
already done so then please press the ACCEPT button, this is how I am paid for helping you today. POSITIVE feedback & bonus is appreciated
Hi there this is Lens guide pin problem. 99% chacHi there please follow the steps and let me know the result.
1. Ensure batteries are fully charged & clean the battery connector point in side the battery compartment.
2. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 5 minutes and refit the battery only.
5. Now turn on camera( with out card ) and see ,if working then fix the memory card & again turn on the camera. If working then fine .
Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a
back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec ..
in not done the press both Menu & self time key for 2 - 4 sec.
i hope it will gives you success. Thanks & Before you leave, if you have found my information helpful and if you haven't
already done so then please press the ACCEPT button, this is how I am paid for helping you today. POSITIVE feedback & bonus is appreciated e is replacing the lens. but before that try these below.
Hi there please follow the steps and let me know the result.
1. Ensure batteries are fully charged.
2. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 5 minutes and refit the battery only.
5. turn on camera and see.if working then fix the memory card & again turn on the camera. If working then fine . Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec .. in not done the press both Menu & self time key for 2 - 4 sec.
i hope it will gives you success. Thanks & Before you leave, if you have found my information helpful and if you haven't already done so then please press the ACCEPT button, this is how I am paid for helping you today. POSITIVE feedback & bonus is appreciated
reset the camera to default through the menu if possible
if this doesnt help,pull the battery out and media card.let the camera sit for 5 mins.re insert a ne card,and install new batteries.If this doesnt work it may have to go back to Sony for service
Hello, peterdearsam, I had exactly same issue with mine and tried so many ways to fix this. Was even ready to buy some new camera instead of this Sony dsc w-17 but then found a way of resetting camera in such way: powerdown and take batteries out. Then hold "power" button for 30 seconds, release and repeat couple of times. It helped
Try this: Power the camera on then gently push on the lens while hitting the power button again so that it will try to retract the lens. but be gentle as you could damage the camera worse.
if your interested in having it fixed for around 120 or more than dont try anything and just take it to a repair company.
if that doesnt reset the camera then you can try taking the batteries out for a couple day and then put some lithium batteries in it if it takes aa's that is. They have a little higher voltage than some batteries and while sometimes give it a little more push to get things going. Leaving the batteries out would let the camera forget its memory. If you had the camera stored without batteries then don't worry about trying to reset it as that would have already happened.
Let me know how that works or if you need anymore help,
Caleb
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