If you hit the open button and you hear a sound like a motor running than it is most likely a belt or connection that physically opens the tray. You'll have to take it apart, locate the cd player and check from there. If no sound of a motor running when the button is pushed then the motor is probably bad.
Testimonial: "A motor is running when i hit the door open button. A humming loud noise. Will take apart and explore and keep u posted . thanks"
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