My screen goes black - the keyboard is still lighted. So far if I shut the phone off - it comes back on - some times it takes 2 - 3 restarts

The is needs to be flashed. Take it to a repair shop

Turn on a working computer with its keyboard plugged in and test if the keyboard is working properly.

If it is, shut down that computer, unplug the keyboard and plug it into the system that is suffering from the missing "NTOSKRNL.EXE" file.

Turn on the system to see if the replaced keyboard resolves the problem.
Press the "F8" key right after the system initializes the boot sequence and before the Windows logo shows up to bring up a menu of boot options.

Choose the "Last Known Good Configuration" option with the arrow keys and press the "Enter" key.
Insert your Microsoft Windows installation disc.

Restart the computer and press the "R" key on your keyboard once you reach the "Microsoft Setup" menu.


Choose the operating system that you wish to repair, type in your admin password when prompted and press the "Enter" key.
Type "bootcfg /rebuild" and press the "Enter" key to rebuild the Windows "boot.ini" file, which may also resolve the issue.

Type "chkdsk /r" and press the "Enter" key to scan the entire hard disk for errors.
Type "exit" and press the "Enter" key to exit the "Recovery Console."

Restart your computer and see if Windows boots properly.

menu>settings> display keyboard is there
set your screnn display/time ou to 2 min; set your keyboard to 1 min

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This can happen when there is two problems.. One the computer might have been affected by virus.. Or the other thing might be the OS corrupted.. Try to get into safe mode and check if the system is working fine.. If it works well there try to do a system restore to a place wr it was working well.. If in safe mode also it doesnt work well then go ahead and reinstall the OS...

When you say "screen goes black," does the computer power down, or is it still operating? Does the sleep light come on? Does it respond to the keyboard and mouse? (Example: press the power button momentarily, wait a few seconds for the "Do you really want to shut down" message to appear, even though you can't see it, then hit the return key to answer "OK," and see if it shuts down.) Does the screen go black or come out of black if you tap the computer?
While your computer is working, go to System Preferences / Desktop & Screen Saver, the Screen Saver tab, click Hot Corners, and set a corner of your screen to Put Display to Sleep. Then next time your screen goes black, mouse your way into that corner, pause a few seconds, then mouse back out and see if your screen returns.

1. Check the battery. They may be worn out and dead.
2. Next time, your screen goes blank / white, shut off the mobile voluntarily, restart the phone and press reset button.
3. This will fix the problem. Caution: You may lose all your data.

• 1) TAKE OUT YOUR LAPTOP BATTERY
• 2) REMOVE YOUR AC ADAPTOR CORD, that's the wall power, remove it.
• 3) NOW HOLD DOWN THE POWER BUTTON FOR 30 SECONDS.

That will drain any static electricity that has built up on your laptop system board and many times fixes the problem of a black screen. After the 30 seconds re-connect your laptop to the wall power and hit the power button normally and see if the laptop comes back up.

Replace your battery.
Restart!

One "beep" is good -- multiple beeps mean something is wrong.

Restart your computer, and be ready to press the PAUSE button on your keyboard, to "freeze" that text on the screen, so that you can read it.

Hello secoleman,

I'm sorry to hear about the bad news. Unfortunately Razor phones are notorious for having malfunctions (hardware failure).

Your screen has been damaged, any number of things could have happened from just a manufacturing defect or sitting on it, dropping it the list goes on.

Basically you will want to get a new phone as there is not much you can do about it. When you replace your phone you can take the sim out of the one you have now and can put it in your new phone.

Post back if you have any more questions, Thank you for trying Fixya!

I have the same model after youlet it sit for a long enough period to cool down it will come back on and work normal, it is a cooling problem called gateway and they confirmed this theproblem I ran in to was what fan this computer has 3. temp fix I used was to remove the tower cover to allow better air flow try this till you can figure out what fan is messing up