Hello, I have a whirlpool gas dryer. The drum does not spin but the dryer is heating. Please help.
Most likely a bad belt. if the lint screen is on top, remove the lint screen and there should be two screws. take out the two screws. then pull the dryer top toward you and then up and it should release. if that doesnt work a small scredriver can release the latches that are between the top of the dryer and the front of the dryer. the top should come up and then you can see the belt around the drum. check condition of belt by pulling on it.
You have a broken or loose drive belt.
You can order a new one online (repairclinic.com) have your make and model numbers handy.
There's also exploded views to help you.
You'll need to remove the front panel and drum front panel, the drum and route the new belt around the tensioner pulley below the drum...
It's a bit tricky but if you take your time you'll be able to do it..
Let us know if you need assistance with disassembly.
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