- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
7,010.43: The Printhead is stuck in the tilted position,
or is not able to tilt forward to the print position, due to problems.
1
Reboot the printer.
2
Repair or replace the Printhead Restraints.
3
Has ink spilled ink around the Printhead that prevents the Printhead from moving to its center position? You should be able to push the Printhead right to left. Clean the Printhead area.
4
Is the Printhead stuck to the Wiper Blade? Start the printer in diagnostics mode and run idiags test Exercise Heater - toggle Printhead heaters to soften the ink. Manual separate the wiper and Printhead. Set them in their home positions.
5
Does the X-Axis Motor drive the Printhead to its center position (so it can tilt forward)?
6
Check the Process Drive for obstructions or damaged.
Ensure the gears are correctly aligned and homed.
Verify the process shaft and drive module shaft are at their home positions.
7
Has ink spilled on the Head Tilt Gear on its drive train (near left side of the Printhead)?
8
Use Service Diagnostics to run the Head Maintenance Wiper Clutch test. If the test fails replace the Head Maintenance Clutch.
9
Align the Wiper Assembly. Use Service Diagnostics to run the Wiper Drive Test. If the test fails replace the Exit Module.
10
Use Service Diagnostics to run the Load Maintenance Clutch test.
If the test fails inspect the maintenance drive system, replace any defective parts.
11
Verify the Head Tilt Gear engages. You can manually set the Head Tilt Gear.
12
Use Service Diagnostics to run the Tilt Axis Drive test.
If the test fails replace the Process Drive.
13
Use Service Diagnostics to run the Process Motor test.
If the test fails replace the Process Drive.
If those items do not work, I highly suggest in it being that new you request service, replacement etc. under warranty by calling their # at the bottom of that page.
Hello, Please try this: Power off the printer, take the Color cartridge out(Magenta), take a thin and dust-free cloth or tissue and clean the hysinc mirror and the printerhead lens. The hysinc mirror and printerhead lens is in the printer not on the magenta cartridge. Reinstall the print cartridge and power on. Try again to print this will help.
The Thermal printhead is most likely burned out on one side and will need replaced. It could also be the printhead connector has worked loose and is only making partial contact. Remove the connector and reinstall. If that doesn't solve the problem then it would be cheaper to purchase another fax.
Power off the printer, take the Magenta cartridge out, take a lint and dust-free cloth or tissue and clean the hysinc mirror and the printerhead lens. I just did it and it took me three minutes to clean with toilet paper rolled up like a cigarette. My printer is back on line. The hysinc mirror and printerhead lens is in the printer not on the magenta cartridge. Reinstall the print cartridge and power on. This has happened to me before with a different color.
You are correct, Below is that section from the manual. Before you follow this, i've found in the past that the cable connector is not seated properly on the rip board, so check this first.
If you require any of the instructions on replacing the printhead or board let me know.
Yellow Printhead Lost Hsync
Check for the correct installation of the all the cables to the RIP
Board assembly and to the Printhead assembly; J2, J3, and J4 on
the RIP Board. Go to “RIP Board” on page 5-11. If the cables are
connected correctly to the RIP Board and to the Printhead
assembly, replace the following FRU:
“RIP Board” on page 4-11
If this does not fix the problem replace:
Yellow Printhead Assembly - Go to “Printheads” on page 4-33.
Note: Whenever a printhead assembly is replaced, it is necessary
to perform the “Printhead Adjustments” on page 4-1.
They mean the respective printheads have lost the HSynch. The first thing the we do (and have had great success with) is to clean the laser lenses. Then check the head wiring. The following codes apply:
106 & 110 CYAN
107 & 111 MAGENTA
108 & 112 YELLOW
109 & 113 BLACK
×