OUR LAMP LIGHT WAS RED.REPLACED LAMP(NOT CARTRIDGE)WHEN YOU TURN TV ON SOUND BUT NO PICTURE.IF WE MESS WITH THE LAMP DOOR SOMETIMES WE GET A PICTURE BUT AS SOON AS YOU TURN TV OFF AND BACK ON SOUND BUT NO PICTURE AGAIN.NOW WE CANT GET A PICTURE AT ALL,THE SOUND STAYS ON FOR A FEW MIN. THEN THE LAMP LIGHT TURNS RED AND THE TV SHUTS ITS SELF OFF.WE HAVE RESET TV,AND UNPLUGED IT.DO NOT HAVE AN INPUT BUTTON ON FRONT TO DO A SELF DIAGNOSIS.TV WAS PERFECTLY FINE BEFORE OUR LAMP BLEW.PLEASE HELP
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Replaced the lamp, when hiting reset button blinks green and then the red lamp light button goes back on. no picture or sound.
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I have the exact same problem with a WD62827 television. Taking the lamp out and putting it back in seems to work sometimes, but mostly not. I have a hypothesis that there is an issue with the internal power supply in the television driving the television to turn the picture off to protect itself. Any ideas? Thanks.
how do you reset the lamp? i just installed a new lamp and can't get any picture or sound at all.
I had a technician out and he conclusively determined the problem to be the electrical ballast that regulates current to the lamp. The part is on order, but the tech had a test harness with him and he was able to circumvent the bad ballast with his own and fixed the problem. I am handy and electrically savvy, but this looks like a job for a pro.
I have the 57 inch 1080p model that I purchased on 9/11/06. Since that time I've been through 4 lamps. Recent research has turned up a lot of people having the same issues, and I even seen one thread about a class action suit mounting.
If I could get this issue fixed and have a bulb that "actually" last 4000 hours I'd be happy. I don't really feel about passing on my problem to someone else by fixing it, and selling it.
I've so far I've heard it could be attributed to the ballast, faulty board, and the comment from Mr NiceGuy about the "3300mf 16v caps on the main power board that are the cause of these problems."
MrNiceGuy: Could you elaborate on this? I realize it's a loaded question since it's not in front of you to look at. I'll take any info I can get at this point. Thanks in advance!!!
how do you reset the lamp? My lamp looks like it is fine. I get sound but no picture. Timer light blinks and TV turns itself off.
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