My HP wireless keyboard and mouse stopped working. I replaced the batteries on both but stiil doesn't work. They will not work on another HP laptop either. Please advice!

My first guess is it could be the batteries. Have you tried changing it?

If it still won't work then I suggest reinstalling it.

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Hi, According to your problem first check the receiver battery and replace with a new battery. Keep the mouse within the range of the receiver. Connect the receiver with system, keep mouse within range and reboot the receiver and system both. If it doesn't solve your problem then go to the dealer or nearest service center for a replace.

It is possible the mouse needs new batteries or needs to be charged.

Try replacing the batteries to see if the mouse starts working.

If that does not work then try re-inserting the wireless receiver into a different USB slot.

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Replace all batteries (keyboard and mouse) then try again. Don't forget to hit those handy little buttons on the bottom to sync them up after the battery replacement!!!

Check with fresh batteries.. Did you sync the mouse with transciever? Push tiny button on transceiver, (maybe hold for few seconds) light flashes quickly.. then push tiny button under the mouse, light stops flashing. Try few times, maybe otherway round. If still not work consider defective.

go to following link from HP and recheck things again.. if things still dont work then contact HP to get the mouse replaced.. http://tinyurl.com/y8ek43e
let me know if this resolved ur issue.. regards, guru

This can happen when the battery's are starting to die. Replace the batteries and then test the device again.

have you replaced the mouse ????

If it is a laptop try putting an external mouse on it and see if the right click will work.

Hope this helps

You will need to "pair" it with the receiver.  Look on the receiver and you will find a button.  press it then press the button on the mouse.
Then wiggle the mouse around.  You should see the pointer move.