Error message sc36-05on my biz hub pro c 500, we cleared a paper jam now this error comes up

clean the rollers for that draw

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

As soon as I started using recycled ink cartridges, I started getting a paper jam error on my printer. The control panel message instructs me to remove the back panel and clear paper jam. I've done this several times but there is no paper to clear and the message keeps coming back. I've tried turning of the printer and unplugging it to clear the memory, but that doesn't help. Could it be that the chip on the ink cartridge is messing with the printer's operating system?

This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

An error code showing that there is paper jam alert, but no paper is in anywhere in the machine except in the tray.....I have checked all areas, taken the back carriage of the unit, opened the top and opened the machine. removed the paper tray, everything, but there is no paper stuck in the unit

COF32 means the ATDC sensor has detected some unusually high or low readings.
The ATDC sensor measure the toner lever inside the developer unit.
Try swithcing on/off, open/close the front door to clear the code.
If this doesn't work, you'll need an engineer to reset the ATDC level.

Good luck

Tam

It sounds like the paper sensor in the paper try is broken or jamed. Remove the paper tray and locate the paper sensor. Check if it is jamed in the up position or if it is broken.

mine was 2 there was paper stuck in the little white gears

Check and make sure there are no jams by the fuser ie: bits of paper in the paper path.

Here's a video that should help...

http://h30460.www3.hp.com/?fr_story=2304f3aa563aa6dbf7a24b8a764d74f1b43314d2&rf=bm&fr_operatingMode=OneSpecificStory

GO ON LINE TYPE IN MANUFACTURE NAME,MODEL#, ERROR MESSAGE AND ENTER KEY LIKE THIS:
CAMSUNG CLP-500 LAZER PRINTER ERROR MESSAGE JAM0
ENTER

ROD