Western Digital My Book Essential 1TB External USB 2.0 Hard Drive Logo

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Posted on Oct 14, 2017
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Can't transfer big files

The problem is that I can't transfer very big files (e.g. blue-ray movies) that are about 5 GB, from PC to My Book. It says there is no space on it, although there are about 800 GB, and suggests me to run Disk Cleanup. I also tried to transfer smaller files, and it was successful.
I'm using Windows XP (service pack 3).
Thanks in advance

1 Answer

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  • Expert 105 Answers
  • Posted on Oct 16, 2017
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Joined: Oct 05, 2009
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It is possible your external drive is formatted using FAT32. You need to need to format it to NTFS. Windows XP caps the file size for transfer and will not move them if they are over 4Gigs if I remember correctly.

Make sure you have saved all of your files onto another drive or onto your computer temporarily before you do the next step. The next step will erase all of the contents of your hard drive and you will not be able to get them back.

Also, before you

Go to My computer and right click on your external drive then click on properties. Look at the File System and if it says FAT32 or anything other than NTFS then you will need to do the next step. Again, backup your external drive contents before anything else.

Go to My Computer, right click on the drive and then format it and make sure you choose file system NTFS. You can also choose the quick option to speed things up. Once complete you will be able to transfer large files to the external drive. Hope this helps.

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5 Related Answers

A

Anonymous

  • Posted on Sep 18, 2007

SOURCE: LaCie Porshe 500GB

if it's a fat32 formatted disc, then it won't recognize a 4GB file. that's the nature of fat32, i'm afraid.

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daved23

  • 1 Answer
  • Posted on Nov 09, 2007

SOURCE: cant download large files to my book

Try converting from FAT32 to NTFS. That should take care of the problem. Check out http://support.microsoft.com/kb/314097/EN-US/ for the XP instructions.

A

Anonymous

  • Posted on Apr 29, 2008

SOURCE: 221 GB Free on MyBook - Error states not enough space for backup

Is the drive formatted as FAT32?

If so, and your backup is more than 4GB, it will not be able to write the file to the drive.

Open a Command Prompt (Start | Run | CMD) and at the prompt type:
CONVERT V: /FS:NTFS /X
Where V: is the drive letter of your My Book.

That will convert it to NTFS and it will be able to handle files larger than 4GB.

juanljacquez

  • 15 Answers
  • Posted on Dec 02, 2008

SOURCE: My Book 1Tb will not let me put movies on it

I know exactly what your problem is. You are trying to add a file bigger than 4 GB on a fat32 external hard drive. You simply cant put something that big in there without breaking it into smaller bits. You could easily add a bunch of small files just not huge files bigger than 4GB.
Your solution would be to reformat your WD external drive to a ntfs. That can be done as easy as right clicking your external drive through my computer and highlighting "reformat". Good luck and I hope you dont forget this little thing about computers..sometimes when you get a good deal on pc hardware its for a reason :)
this is good for all hard drives including western digital

Anonymous

  • 1 Answer
  • Posted on Mar 04, 2009

SOURCE: file transfer over 4 gb

It's the limitation of the FAT32 file system format of the drive. The only solution is to reformat the drive as NTFS.

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I know exactly what your problem is. You are trying to add a file bigger than 4 GB on a fat32 external hard drive. You simply cant put something that big in there without breaking it into smaller bits. You could easily add a bunch of small files just not huge files bigger than 4GB.
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