I check 321 gsx sbose system that you use to play the DVD and it claims that it supports CD-R, CD-RW, SACD, DVD-R, DVD+RW, DVD-RW, DVD+R, DVD, CD, Video CD (NTSC, PAL). So make sure that the DVD that you burn the video onto should be compatible with your DVD player. And you can also refer to this post about burning mp4 with nero to make sure that you burn with right steps.
SOURCE: Bose 321-GSX.
Adelina, I recently purchased this unit. After having four units lock up, I finaly got one that seems to be working fine. If you still have warrenty remaining, I suggest returning the unit to Bose as they are apperently having signifigant issues whit this product line. Unfortunatly you may be without a unit for a while.
SOURCE: DVDs with pictures refuse to play. Get 'format unsupported'
the 321 does not support data cds or dvds read the manual. standard DVD or VCD format only.
SOURCE: BOSE 321
Have u tryed other disc ? if so your Bose system my have read a corrupted disc u may want to change out your IDE cable and if that doesn't work then corrupted files has made its way to one of your main broads.
SOURCE: Format unsupported
Format unsupported simply means the unit can not read the disc. The problem is either the disc or the player.
Contact Bose technical support if you are sure the discs are good. 800-367-4008
SOURCE: I put in a dvd and i get format not supported?bose 321 gsx system
-If this happens on all DVDs, then this may need to be repaired (Bose will repair this for free if this is the case- they can test it too)
-If this happens on some or most DVDs, you can try a firmware update. Call Bose at 800-367-4008 and tell them about this. Request the most recent software/firmware update disc.
If you haven't already, just try resetting this first. (unplug the power cord from the acoustimass module for about 30+ seconds and try again)
If this happens primarily on rentals or home-made dvds, an update will most likely fix the problem.
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