Question about Yahoo Mail

2 Answers

I put in my password and then sign in.Half of the email page appears but then stops."Not responding" then appears up top. Only trying to get my email is affected.All other functions work. My email doesn't work. How do you get in touch with me? Jim

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2 Answers

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  • Master
  • 507 Answers

Hi
go to http://www.yahoo.com
click on Mail
click on
"I can't access my account"
specify the details of your problem

or try other times to access your email they might be overloaded at that time.

Posted on Oct 09, 2009

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  • Master
  • 2,923 Answers

Jim,

If you are using an Internet browser to access your e-mail, you need to try optimizing your browser by deleting the Cookies and Cache. To do this, please follow the steps below:

* For Internet Explorer

1. Open your Internet Explorer > Tools
2. Internet Options > click on 'Delete' under the Browsing History
3. Click on OK
4. Close and reopen the IE and try accessing your e-mail again.

* For Mozilla Firefox

1. Open your Firefox > Tools
2. Clear Recent History > select Everything on the drop-down menu
3. OK - close and reopen your Firefox
4. Access your e-mail.

If these steps would not resolve the issue, try accessing your e-mail using another computer so that you could determine if there's a problem with your Internet browser.

Have a great day Jim!

Posted on Oct 09, 2009

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6ya staff

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Posted on Jan 02, 2017

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Find the sign-in section on the main page of the website.
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