I only share this problem. Got a Sony Triniton . Not sure of the model but it is a" fat boy" in the corner of my living room. Love this TV the picture s fantastic, it is a digital tv thus will resent paying out for a box now. Only unable to get all bbc channels, the rest no problem!
There is not a problem with the TV despite it's age this is can be due to your reception of the digital package for BBC. Have you checked through he full listings? sometimes the BBC channel will be at a different number setting because of the transmitter you are receiving. I assume you are using a digital box, you can enter a menu which will give you an indication of the strength & quality of the incoming signal. Do you pick up some of the other BBC channels such as BBC3 or CBBC? It's possible your aerial strength is a bit weak for the digital BBC package & you may need to have that looked at.
As new services are broadcast, it will be necessary to
re-tune the television in order to view them.
Auto Tuning will completely re-tune the television
and can be used to update the channel list. It is
recommended that Auto Tuning is run periodically to
ensure that all new services are added. All current
channels and settings, i.e. locked channels, will be
lost.
[1] Select the SETUP from the main menu by using
Up or Down buttons. Press OK and Setup menu
will be displayed.
[2] Select the Installation from the Setup menu
by using Up or Down buttons. Press OK and
Installation menu will be displayed.
]3] Select Automatic Channel Scan from the Installation
menu by using Up or Down buttons and press OK.
A screen will appear warning that previous digital
programmes and settings will be deleted. Select Yes
and press OK to continue with the Auto tuning.
The television will start to search for all available
stations.You must allow the television to complete
the search. When the search is complete the Auto
tuning screen will display the total number of
services found.
* After search is completed for digital channels, a
message asking whether to search for analogue
channels appears on the screen
** Press the OK button to search for analogue
channels. The following menu appears on the screen
for analogue channel search
OK.
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The Freeview is in built into the TV, the Arial is outdoor and new last Month. the Post code is LE8.
The reception for both channels on Analogue is good.
The digital reception on all other Freeview channels is also good.The tuning system on Digital seems not to pick up and load BBC1 and BBC2
What is the make and model of the Freeview box which you're using? Are you using an outdoor aerial system and how old is it? Which postcode area are you in (so I can check the transmitter)?
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