Canon BJ I6500 InkJet Printer Logo
Posted on Oct 06, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Faint & White Lines in Printer Head Alignment

Hi,

When performing print head alignment, the black section is very faint and only half printed with stripy white lines through the boxes.

Please help.

Thanks

1 Answer

Robert Kitaji

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

  • Master 1,335 Answers
  • Posted on Oct 06, 2009
Robert Kitaji
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

Joined: Apr 21, 2009
Answers
1335
Questions
2
Helped
443802
Points
4245

This sounds like you are using either a refilled cartridge or an after market cartridge and the ink is clogging the print nozzle. To clear the problem you need to insert an OEM cartridge, run the deep nozzle cleaning utiliity, alignment utility. This should clear up the problem with the spotty printout.
Let me know if this solves your problem otherwise we can explore other solutiions.
Please rate this solution. Thanks.

Testimonial: "Thanks!Changed black ink & did deep cleaning & it prints like normal.However,print head alignment & nozzle check black boxes are still faint & fuzzy"

  • Robert Kitaji Oct 07, 2009

    You may have to run the deep cleaning more than once to comletely clear the build up, gummed up nozzles. Can you rate this solution higher? Thanks.

×

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Not printing black

Sounds like the print head needs alignment. If an "auto" alignment can't or won't be run, somewhere in the maintenance section of your printer driver software should be an operation for running a print head alignment and doing adjustments to get the printer aligned for clear printing. First you should check the maintenance program for "head cleaning" and run a couple of head cleaning cycles to see if a clogged head is the problem...
2helpful
1answer

Alignment failed when run

If Printer heads health condition is not good, alignment wont completes..
Four individual cartridges & Two print heads, each print head prints two colors.. Black& Yellow, Cyan & Magenta.. Verify which color is not printing properly(Color missing Or white bands)..
Perform 2 or 3 times print head cleaning through printer menu..Try for alignment.. If success end.. if no, replace the print head which is not printing properly.. Before replacing the printer head ensure that cartridge ink should be above 30%...
0helpful
1answer

The color is not printing correctly. Things are coming out mostly pink or yellow. I tried the MAINTENANCE tab. The nozzle check showed that the top section (PGBK) looked good. The second section (C)...

The printhead has either become too clogged to flush out with with the internal cleaning operation (which uses a LOT of ink), OR, the nozzles are not firing. If after several cleaning operations there is still no significant improvement, you will need to replace the print head. I see this frequently with Canon and Epson, and Brother inkjet printers. Usually, it is due to leaving the printer idle for too long, or removing a cartridge and not replacing it right away. The air gets to the residual puddle of ink in the head and dries it.

You can find the replacement print head by Google searching "MP830 print head". Prices can vary from around $70 - $90. Changing it out is fairly simple. You only need to lift a lever that holds the head in place. Make certain that it is squarely seated, and then run a few pages of a color document, or do a couple of standard cleaning operations to "prime" the head.

Make sure the hed is NEW and not used or "refurbished". Here is one source on eBay that sells it for $78.00:

http://compare.ebay.com/like/330643273134?var=lv&ltyp=AllFixedPriceItemTypes&var=sbar&_lwgsi=y
2helpful
2answers

PRINTER COLOR PROBLEMS

o.k. I can give you a few tips that may be of assistance.

you need to run a printer alignment page like you do when you put in new cartridges.

unplug your printer plug it back in.
open door and take out print ink cartridges.
put them back in and then close the door.

It should now prompt you to do a test alignment page.

Also, Another thing to try is to hit file, top left of page, hit print, click properties. color tab.

make sure you are printing high quality on chose different color management options.

FINALLY TRY THIS:

When Printing Becomes Faint or Colors are Incorrect

When printing becomes faint or colors are incorrect, even if ink remains in
the ink tanks, the print head nozzles are probably clogged. Follow the
procedures below to maintain the print head.
Important Before maintaining the print head, check the following;
􀁺 Open the front cover and make sure that the ink tank
contains ink. If it is out of ink, replace it.
􀁺 Ensure that all the orange tape of the ink tank has been
peeled off.
􀁺 Press "PUSH" on the ink tank and ensure that the ink tank
is installed securely.
􀁺 Increase the Print Quality setting in the printer driver
-----------------------------------------------------------------------------------
Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print
head nozzles, and to verify print head alignment. Use this function when printed results are
blurred or the color is incorrect.
1 With the printer on, load a sheet of Letter-sized paper in the printer.
2 Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 25.
3 Print the Nozzle Check Pattern.
(3) When the confirmation message is displayed, click OK.
When the confirmation message is displayed after the nozzle check pattern has
been printed, click OK.
See "Examining the Nozzle Check Pattern" on page 52.
Note Nozzle check pattern printing can be executed also from the printer
itself. With the printer on, load a sheet of Letter-sized paper in the
printer. Hold the RESUME/CANCEL button until the POWER lamp flashes
--------------------------------------------------------------------------------------
Print Head Cleaning
Clean the print head if you suspect that the nozzles might be clogged. Cleaning the print
head consumes ink, so perform print head cleaning only when necessary.
The print head can be cleaned also from the printer itself. With the printer on, load a sheet
of Letter-sized paper in the printer. Hold the RESUME/CANCEL button until the POWER lamp
flashes once.
1 Ensure that the printer is on.
2 Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 25.
3 Start Print Head Cleaning.
(1) Click the Maintenance tab.
(2) Click Cleaning.
(3) Select the print head to be
cleaned.
(4) Click Execute.
-------------------------------------------------------------------------------------------
Print Head Deep Cleaning
If print quality does not improve by standard print head cleaning, try performing print head
deep cleaning, which is a more powerful process. Print head deep cleaning consumes ink,
so perform this procedure only when necessary.
1 Ensure that the printer is on.
2 Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 25.
3 Start Print Head Deep Cleaning.
(1) Click the Maintenance tab.
(2) Click Deep Cleaning.
(3) Select the print head to be
deeply cleaned.
(4) Click Execute
-------------------------------------------------------------------------------------------
Aligning the Print Head
This operation must be carried out when using the printer for the first time. Aligning the
print head positions allows you to print without shifts in the color registration.
Print head alignment is performed either automatically or manually. This section deals with
automatic print head alignment only.
1 With the printer on, load a sheet of Letter-sized paper in the printer.
2 Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 25.
3 Print the pattern.
(1) Click the Maintenance tab.
(2) Click Print Head Alignment.
(3) Check that paper is loaded in the
printer and click OK. If a message
warning you not to perform other
operations appears, click OK.
It takes about one minute to start
___________________________________________________

this covers everything you should solve the problem with my advice.

please give me a good rating for my time and effort! Thank You


1helpful
1answer

Hi, my Epson 2100 is printing with faint lines at regular intervals right across the page. I've done various alignment tests and cleaning tests but can't seem to clear the lines. Any advice much...

Are your alignment tests show good results? If they are, try head cleaning 3 consecutive times without printing nozzle checks. After 3 head cleanings do the nozzle check. If problem persists try printing at BEST PHOTO or whatever is the slowest print setting for your printer. Good luck!
0helpful
3answers

The colour is faint, a new catridge was installed

Hi there,
When printing becomes faint or colors are incorrect, even if ink remains in the ink tanks, the print head nozzles are probably clogged. Follow the procedures below to clean the nozzles.

Step 1 : Printing the Nozzle Check Pattern.
If white stripes are noticeable
Step 2 : "Aligning the Print Head"
If print quality is poor
Step 2 : "Print Head Cleaning"
if the problem remains
Step 3 : Print Head Deep Cleaning"
if the problem still remains
Step 4 : Replacing Ink Tanks.

Note : * If the ink tank replacement does not resolve the problem, contact the Customer Care Center.
* You will be alerted if low ink warning is enabled.
* When the Maintenace button on the operation panel is pressed, the maintenance mode is shown. Numbers and functions that can be selected on the maintenance mode as follows :
01 : Printing the Nozzle Check Pattern
02 : Print Head Cleaning
03 : Print Head Deep Cleaning
04 : Aligning the Print Head
05 : Reset the ink counter.
06 : "Display" or "Not Display" remaining ink volume.
07 : Date and order setting.

Printing the Nozzle Check Pattern : Print the nozzle check patterb to determine whether the ink ejects properly from the print head nozzles and to verify print head alignment. Use this function when printed results are blurred or the color is incorrect,
1) With the printer on, load a sheet of Letter paper in the printer.
2) Print the Nozzle Check Pattern.
a) Press the Maintenance button,
b) The Maintenance icon and 01 appear on the LCD.
c) Press the OK button. The nozzle check pattern is printed.
3) Examine the nozzle check pattern output by the printer.
a) Lines missing in this pattern indicate that the print head of black ink requires cleaning. Perform the Print Head Cleaning.
b) White stripes in this pattern indicate that the print head of color ink requires cleaning. Perform the Print Head Cleaning.
c) Uneven patterns indicate that the print head requires alignment.
Perform Aligning of Print Head.
d) Noticeable white stripes in this pattern indicate that the print head require alignment.
Perform Aligning of Print Head.

Print Head Cleaning : Clean the print head if you suspect that the nozles might be clogged. Cleaning the print head consumes ink, so perform print head cleaning only when necessary.
1) Ensure that the printer is on.
2) Start print head cleaning.
a) Press Maintenance button.
b) Press right arrow once to display 02 on the LCD.
c) Press the OK button.
Important : Do not perform any other operations until the print head cleaning finishes. This takes about 50 seconds.
Note : After the print head cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean.
If the problem persists, perform printhead deep cleaning.

Print Head Deep Cleaning : If print quality does not improve by standard print head cleaning, try print head deep cleaning, which is more powerful process. Print head deep cleaning consumes ink, so perforn this procedure only when necessary.
1) Ensure that the printer is on.
2) Start Print Head Deep cleaning.
a) Press Maintenance button.
b) Press right arrow twice to display 03 on the LCD.
c) Press the OK button.
Important : This process takes one or two minutes to complete so simply wait until the Power lamp stops flashing.
Note : After printhead deep cleaning finishes, print the nozzle check pattern to verify that the printhead nozzles are clean.
If the printhead is still not clean after the second deep cleaning, replace the ink tank.
If ink tank replacement does not resolve the problem, the print head may be worn out. Contact the Customer Care Center.

Hope this helps.
Please rate my response.
Thanks.

Have a good day.
0helpful
1answer

Black ink is faint

First I would suggest performing any head alignment functions with your printer's menu to be sure you have the stepper motor feed adjusted properly. Use the paper you are currently printing on for this procedure so that the thickness of that paper is factored in.
If you stil see the banding after doing this, you can use the Advanced Media Control button under Printer Settings in ColorBurst to fine-tune the paper feed adjustment. Print out the "Media Advance.tif" target (located in the ColorBurst/images & Targets folder) to use as a guide. For white bands, you'll need to enter a negative number (to shorten the paper feed).

0helpful
1answer

Prints Faint green horizontal lines

Go to control panel and printers and faxes and right click on printer icon then hit printing preferences, go to maintenance and do head cleaning cyles and print nozzle check. if it comes out fine trash and reinstall driver
download driver from support.epson.com site after selecting the printer mdel on the lists
0helpful
1answer

Multiple Problems Printing

Replace the print head, and all should be just fine.
Not finding what you are looking for?

385 views

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2426 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...