I left the transit bolts in our "brand new" zanussi washing machine and am afraid to use it as I do not know what damage might have been done.

Highly unlikely any damage will have been done so long as it hasnt been in use for a long time (weeks).

In a front loading washing machine, most of the mechanicals inside are held between springs at the top and dampers at the bottom. The transit bolts are used to minimse how much movement can ocour whilst the machine is in transit as excessive movement could damage the springs/dampers. When they are removed, normal movement of the mechanicals helps keep the machine stable and minmises vibration.

So, the worst that happens when the machine is used with the transit bolts in place is it vibrates alot, and possible moves about.

Remove the bolts as soon as possible and it should be fine.

Should just be able to use after removing the shipping bolts. Recently had a customer purchase a used washer that was being sold because the unit was always out of balance. Shipping rods had been left in for 4 years. Removed the rods and viola worked perfectly.

I have kenwood top load automatic washing machine and i am unable to find transit bolt, i have check catalogue but there is only writtem that remove transport bolt before using but no pictorial location is mentioned to find out.

I recently used my washing machine with bolts in place, made about 3 loads now when I discovered the bolts were supposed to be taken out before I could use the machine I find 2 bolts broke inside the machine as per attached photo... now am wondering if the screw head left inside the machine won’t cause any further damage

I put on a load and the machine filled as normal then the start button flashed red know the machine wont work?