I turn on my LG Shine cell phone and it says "insert smartchip" and i am unable to get around that to actually use my phone, it says i can only call emergency, and i am unable to make calls otherwise. Is my phone broken or can i do something to fix this? thanks.
When i on my lg cu720 mobile says insert smartchip only emergency call
Turn off the phone. Take the battery and Sim Card out. Make sure there is no dust or dirt of where the Sim Card goes. Blow air (from your mouth) of where the Sim Card goes. Sometimes rubbing a soft pencil eraser on the Sim Card contact points can help. Then place the Sim Card back in the phone. Make sure it is in the right position; copper contacts facing downward. Put the battery back in your phone. Turn it on, and see if the smartchip rejected goes away.
If not you may need to contact your Phone Provider’s Tech Support to troubleshoot and confirm that you may need a PUK reset code to register or you may need a new Sim Card, as they do fail from time to time.
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do you have a sim card in the phone? thats what they mean by "smartchip". and the chip also has to be from the same provider as the phone is branded for......like ATT, Tmobile, etc
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