My coffee pot leaks thru the bottom all over,the counter, the very 1st time i used it from the store. then i exchanged it at the store for a new one thinking that that 1 was just a defected 1. "you know a dud" that happens sometimes. after i got the exchanged 1 i brought it home it started to leak within 1 month of use so, i tried to clean the coffe pot machine itself that seemed to work for a little while. then, when it started to happen againi made sure the coffee pot was level. that seemed to work better. but after the 3rd month it started to happen yet again so i am here to make a compliant! i found out i am not alone on this matter maybe i should change companies to get a new coffee pot? but, i really liked the fill one cup at a time feature! HELP !
Have you contacted Hamilton Beach to file a complaint? Or the BBB website? If there is a manufacturer defect with the unit and enough people complain they will need to remedy the problem or refund money. If you have been reading that there are other people with the same problem and it is not isolated then I would return the cofee pot and get a different model/brand. Check a site like www.epinions.com that allows people to rate products they are using. I use them all the time before I purchase a product.
I have had my coffee pot less than 6 months and it leaks coffee all over the counter. I called hamilton beach and they wanted me to spend $16.00 for a gasket plus shipping and handling of $8.00. I told her that the coffee maker was less than 6 months old she said if I could produce the receipt (which I could) that it would only cost me $8.00. That is rediculous as far as I am concerned. So I told her I will go buy another coffee maker from a different manufacturer. If they are not willing to stand behind their product I will not purchase any of their products. Obviously there is a problem with this coffee maker when there are so many complaints about this same problem and the company will not stand behind their product. I will buy a new coffee maker from a different manufacturer. Hope you all do the same.
go to any store, purchase new, same coffee maker, put your old one in the box and tape it shut, return it to store and get refund. Just make sure you purchase using cash. The store will send it back to the manufacturer and you got a new product. It's a shame we have to do this but if your tired of being crapped on, take justice into your own hands. I have the same problem and when I took it apart, I noticed that there were stress cracks in two screw holes which is where the coffee seeps out . Good luck.
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Yep, it just need the little gasket in the coffee tank replaced. They sent me two new ones for very little.
I called Customer Service and told them the problem. I told them this was an older model. They asked for model #, Series # and are sending a new gasket out free. Seems like a simple solution to me. I'm very happy.
Usually there is a coffee ground stuck in the valve. Rinse it out and push the small button underneath and run water through it in the sink. This usually takes care of it.
If this happens when the pot is full. You might have to get another cup and push the button a few more times to clear the obstruction.
This is a bit annoying but I love the idea. My handle on the water holder just broke, and the plastic is so dark I can not read the coffee level anymore.
We had one just like it, about once a month it would leak out. I tried cleaning it and it did not help. To get it replace I went to their website, it said send the plug back to Hamilton Beach for the cost of shipping and they will send you a new one. Have had it for over a year and no problem.
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