GE Profile JT955SFSS Electric Double Oven Logo
Posted on Dec 21, 2007
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Won't heat!!! HELLLLPPPPP!!!!!! My double oven won't heat beyond 200 degrees after using the self clean cycle. uPPER OR LOWER. It's only 4 years old. Digital panel is fine, no error codes. Company coming for C-MAS dinner!!!!

  • 2 more comments 
  • rosie40 Dec 21, 2007

    Everything is operational, but neither the upper or lower glow. Not surewhich breakers you are referring to?? I had read another oven post that they thought it could be the thermal cut off fuse b/c the temp. gets so high in the clean cycle. I can't figure out if my oven has that, and if so, where it would be??

  • rosie40 Dec 21, 2007

    Yes, I did try that. No such luck, I'm afraid...

  • rosie40 Dec 21, 2007

    I appreciate the help.... Fortunately, they were able to get someone out tomorrow. Would have loved to save the $$$, if it could have been some sort of a simple fuse fix I could have done myself.



    I will post back just what the problem and repair bill was, for anyone else who mind find themselves in a similar situation.



    I feel pretty confident the self clean cycle fried something... I guess it'll be Easy Off from now on, which is absurd since we bought it to SELF clean!!

  • rosie40 Dec 23, 2007

    It turns out the the baking element of the upper oven was fried. It wasn't visible to me that it wasn't illuminating b/c it is concealed under a panel in the bottom of the unit that isn't easy to remove. The portion that "plugs" into the back of the oven had one side of it that was sort of melted. That explains the muffled "pop" sound and the flash I saw when it was attempting to preheat. The tech says that the element failure is common in ovens over time, and the extended high heat of the self clean was probably just the final straw to push it over the edge.



    Although we did not use the clean cycle on the lower oven it would not work, either. They are somehow connected, powerwise. He was able to disconnect the upper and at least get my bottom oven working until the new element comes in for the upper. When all is said and done, it should run about $215.00 total for trip charge, parts and labor.



    I'm happy to at least have one oven to prepare my Christmas dinner.... Thank goodness!!! I appreciate the help!!

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  • Posted on Dec 21, 2007
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Joined: Nov 20, 2007
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First, are the burners working right? It is possible that a breaker opened. Cycle your breakers off and then on. Its a shot....

How many elements in your oven? Sounds like one fried. Start the unit with the door open. See which element doesn't glow after a few minutes. Wait for cooldown, open the breakers and then remove it and take it to the appliance repair parts guy to test and replace. Funny...you should have gotten an error code.

Not that? It will likely be the thermister controlling your temp sense.

  • Anonymous Dec 21, 2007

    I'm referring to your main circuit breakers on the electric service panel. Generally, there are two breakers linked together with a rating of 40-50 amperes. Turn them off and then on. Go to simple stuff first.

  • Anonymous Dec 21, 2007

    rosie...I assume that the cooking burners are working properly. If not, there are service issues that are too complex to address here.

    I don't have a specific answer from here. Generally, the high limit switch doesn't fail. This is going to be a job for the service man. I wish I had better news.

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