How do i set the hp office jet pro 8500 scan document folder for a specific default?
We prefer to have everything goto the desktop.
This easy to set up with the 7400 all-in-one we had for years.
Not able to accomplish with this newer machine.
Goal is to set folder option once instead of having to do each time we scan.
Thanks,
w4skf
SOURCE: No scan options- HP Office jet 5610v
Ok - the reason this error pops up is because there is a software issue going on. If the software is correctly installed you will see options for where the scan will go in the computer.
Having said that there are several things that can cause a problem between the printer and the software;
1) You are connecting the printer by USB to router - you may print but will never be able to scan as this is not a networkable printer. Connect it directly to your computer and recomplete the setup portion to configure the scanner.
2) You have not finished the setup. At the end of the installer you can setup the scanner but if you skipped this step you will have to redo it in order for it to connect. Click on the device manager in your dock and then next to information and settings there will be a little wheel. Click on the wheel and go to setup assistant. Complete the assistant and try to scan.
3) The printer is not grabbing the new software options - leave the printer turned on but unplug the power cord and wait for 30 seconds. Plug printer back in - when you do this it should initialize and will look to the mac for changes and the options should load.
4) Software missing - You MUST have the software for the printer installed for scanning function. Adobe and other programs cannot replace it - it has to be installed.
5) Software is corrupted. Uninstall the software (uninstaller is under applications in the HP folder) and then download and install the most recent full feature software and drivers for your operating system.
6) If all these steps fail you may have an issue with your computer and it's TWAIN drivers.
SOURCE: HP 7590 office jet pro scanner does not communicate
Hello,
The scanner function is not available when you are connected wireless, you must be connected via USB to your PC for the scanner to function correctly.
Buddy
Corporate Computer
Over 21 years of PC and printer support/repair
SOURCE: No scanning option in my HP office jet 5610 All in One
I had the same problem for months. I couldn't solve it but found a work around. Place the document to scan in the scanner.
Open MS Paint (Start/Programs/Accessories/Paint). Click on File in the menu bar, then from Scanner or Camera. It scans!
SOURCE: does HP 8500 scan multiple pages into one file?
yes if you use a pdf editor or office suite.
SOURCE: HP OFFICE JET J6410 ALL IN ONE SAY NO SCAN OPTION
slove problem with another person free of charge
thank you for your concern
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