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You may be set for front & back (duplex) scanning. Change the setting for front only or simplex. This could be done with check/uncheck boxes, a drop-down menu, or a keyboard shortcut. I believe the standard Kodak settings are via check boxes.
This model is also capable of putting out color & bitonal (black&white) images simultaniously. If that's the case the pages should be separate image files. Uncheck either color or bitonal depending on which you want.
Hi this should be problem with Software u need to Install "HP Image Zone/Photo and Imaging Unexpected Internal Error and Communications Failure Patch" for Scan Quality
please use below link for patch .select correct OS & download "HP Image Zone/Photo and Imaging Unexpected Internal Error and Communications Failure Patch"
if this information is useful for u please Rate me......
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