RIM BlackBerry  Pearl  8100 Logo
Posted on Sep 30, 2009

My blackberry pearl turned itself off and when I tried turning it on all I get is an hourglass

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  • Contributor 3 Answers
  • Posted on Sep 30, 2009
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Joined: Sep 30, 2009
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  • BlackBerry Devices take a while to turn on, so be sure you have waited atleast 5 minutes for it to turn on
  • Make sure the battery isnt dead (plug in charger)
  • Try pulling out the battery and re-inserting it.
  • If none of the above steps worked, try this:
  1. Plug your BlackBerry into the computer.
  2. Download the latest version of the Blackberry operating system from your carrier.
  3. install it to your Blackberry using Desktop Manager

  • If it isn't recognized by the computer, or the install dosent work, call your carrier for a warranty repair.

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Related Questions:

0helpful
1answer

When i turn on my blackberry pearl or plug it to my computer it wont turn on. so what should i do?

You have not indicated if the blackberry will run when absent a battery it is plugged into a charger. If it does, that suggests a battery problem and you simply need to replace the battery. If a red light blinks on the blackberry when you try the above, try a hard reset. But before that, try the below.

Push and hold the call button and alternate with the end call button until the hourglass shows. Allow some time to boot up.

Here is the hard reset procedure:

http://www.hard-reset.com/blackberry-9100-hard-reset.html

You may contact Blackberry support if this does not work.
0helpful
1answer

Blackberry Pearl will not turn on! Not the same problem as others

Have you tried connecting it to your pc via the USB cable and launching the Desktop Manager application? If the desktop manager can see it, you may be able to replace the operating system and get it going again. Try contacting your service provider for assistance. They should have several options to try and get it going again for you.

Cheers and good-luck!
0helpful
1answer

Phone turns into a white screen with hourglass in the middle then shuts off. happens several times a day.

Hi it is because the BlackBerry Pearl 8100 smartphone cannot initialize the BlackBerry Device Software or there is a corrupt operating system file.
To resolve this issue, reload the BlackBerry Device Software on the BlackBerry Pearl 8100 smartphone.
To perform an installation of the BlackBerry Device Software using BlackBerry Desktop Manager version 4.5 to 5.0, perform the following steps:
1) Open BlackBerry Desktop Manager. 2) Connect the BlackBerry smartphone to the computer and open the BlackBerry Desktop Manager. 3) Double-click Application Loader.
4) Click Start under Update Software to start the installation process.
5) Type your BlackBerry smartphone password, if prompted, and click OK.
6) Select Options under Device Software Options.
7) Select the check boxes next to the names of the applications to be loaded, and then click Next.
8) Click OK > Next > Finish.
9) When the process has completed, the message The loading operation was successful will appear.
10) Click Close to return to the BlackBerry Desktop Manager.
I hope this information will be helpful to you.
0helpful
1answer

Hourglass turns when i do anything on my 8100. It's very frustrating. thanks.

you can do one thing that is take a backup of your data and wipe out your hand set once,and restore the backup and try again
0helpful
1answer

The hourglass on my blackberry pearl stays on..phone won't boot

I would download the latest Blackberry OS from Blackberry.com and install it via the Desktop Manager. You can get the latest OS from this URL:
https://www.blackberry.com/Downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4

You can find the model by removing the battery and it should be on a sticker.
0helpful
1answer

Blackberry Lag

Check ur Free Mem maybe to many Apps/Games/Themes installed ?
2helpful
2answers

Blackberry Pearl keeps turning mobile connection off.

There might be some issue with the BlackBerry Device Software associated with the BlackBerry smartphone so Upgrade the BlackBerry smartphone with a newer version of BlackBerry Device Software and make sure that you have taken a backup before upgrading.
0helpful
1answer

BB PEARL 8110 SHUTS OFF

BEFORE ANYTHING !!!! use the desktop software to backup your data on the BB (if you can) and save the file to the desktop. next go to https://www.blackberry.com/Downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4you need to download (use pull down menu)blackberry desktop software 4.6 and the blackberry pearl 8110 smartphone. install the desktop software first then the device software.. this can take maybe an hour (not including the download time)

Please Rate This Solution :]
0helpful
1answer

My blackberry pearl keeps showing a hourglass

Try removing your Facebook app from the phone. Had the same issue and I stopped receiving emails. Once I removed the Facebook app from the phone - it rebooted and all my emails showed up.
0helpful
1answer

Pearl not working

blackberry when turned on shows hourglass and then turns displays security test then shuts down and then does it again
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