Dyson will not turn on

Hi there, it's Jack at Dyson.

If your DC28 picks up from the wand and hose, but not from the cleaner head, it's likely you have a blockage in the cleaner head or in one of the internal ducts.

This is quick and easy to resolve - our Support guide will walk you though each checkpoint: http://www.dyson.com/support/dc28/dc28-animal/diagnosis-root-menu/dc28filterwashvid/wand-suction-dc28/stand-machine-upright-dc28

In normal use, both of DC28's lifetime filters should be washed at least once every 3 months, as shown in the video below. Use cold water without detergent, and allow at least 24 hours for both filters to dry completely before replacing them.


I'm confident that washing the filters and removing any blockages will restore full performance. But if you would like some further help from our experts after giving this a try, you're welcome to contact the Dyson Customer Helpline directly. You can reach us by calling 1-866-693-9766 (US), or 1-877-397-6622 (CA).

http://www.dyson.com/support/dc44/dc44-animal
The Dyson Helpline is available during the following times (CST):
1-866-MY-DYSON
(1-866-693-9766)
Monday - Friday: 8am - 8pm
Saturday: 9am - 6pm

I’m happy to help further over the phone at https://www.6ya.com/expert/charles_6bf94c079488b145

go to this link for help
http://www.dyson.co.uk/support/dc39/dc39-animal-complete

Hi Jennifer,

I'm sorry to hear you're having difficulties with your DC32 Animal. If you've been unable to resolve this issue after checking for blockages and washing the filter, I'd encourage you to give the Dyson Spain Helpline a call on 902305530. Alternatively, if you email [email protected], someone will be in touch as soon as possible to provide assistance.

We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

You change the filters. You can find out more here: Looking after your Dyson

dyson has switch problems, needs new switch.

clean the bin with orange cleaner....

You need to replace the belt that turns the brush. Here is the belt you need and a manual with instructions on how to change it:

Dyson DC07 Belt and Manual

It MAY be a clutch issue. I had a similar problem with my DC07 Animal recently a posted a solution elsewhere on this site, but here's the summary. To reset the clutch on my model, recline the vacuum, turn it on it's side and slowly change the carpet/bare floor knob from one setting to the other about 6 times. This apparently reset the clutch and now it works fine. You may also wish to call DYSON. They're very helpful and walk you through troubleshooting before recommending servicing. Their number is 1-866-693-9766. They'll need your model and serial number (located on bottom of uinit).